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- Tasks: Perform hands-on maintenance and repairs in newly built homes, ensuring top-notch quality.
- Company: Join Dandara, a leading name in UK housebuilding with over 30 years of excellence.
- Benefits: Enjoy a competitive salary, expensed van, tools, and generous holiday allowance.
- Other info: Flexible benefits and excellent career growth opportunities await you!
- Why this job: Make a real difference in homeowners' lives while developing your skills in a supportive environment.
- Qualifications: Experience in property maintenance and strong communication skills are essential.
The predicted salary is between 35000 - 42000 £ per year.
Location: Carway, Carmarthenshire, United Kingdom
Type of Contract: Permanent
Salary: £35,000–£42,000 depending on experience plus expensed van, tools and bonus
At Dandara, we’re proud to build homes that stand the test of time — places defined by quality, precision, and craftsmanship. For over 30 years, we’ve been setting the benchmark for excellence in UK housebuilding. We’re now looking for a Property Maintenance Technician to join our team, supporting our developments across the Carmarthenshire area.
You’ll take pride in completing a range of repair and maintenance tasks within newly built, occupied homes — ensuring our homeowners enjoy their property to the highest possible standard.
About the role
Reporting to the Customer Care Manager, you’ll handle a mix of hands-on maintenance tasks and coordination with contractors, ensuring all work is completed efficiently, safely, and to Dandara’s high standards.
What you’ll do
- Carry out day-to-day maintenance, repair, and finishing tasks within occupied homes.
- Diagnose and resolve issues related to plumbing, joinery, painting, or general property defects.
- Coordinate with contractors and the site team for larger works.
- Schedule and manage visits with homeowners in a professional and courteous manner.
- Ensure all works are logged, tracked, and completed in line with company processes.
- Uphold strong health and safety standards across all tasks.
- Represent Dandara with professionalism and care in every homeowner interaction.
What you’ll bring
- Solid background in property maintenance, multi-trade, or aftercare work within construction, housing, or facilities management.
- Excellent technical skills and a hands-on approach.
- Strong time management and communication skills.
- A customer-focused attitude and pride in your workmanship.
- Full UK Driving Licence and willingness to travel across Essex as required.
What we’ll offer you
- Expensed Company Van and tools.
- Discretionary bonus.
- 33 days’ holiday (inclusive of bank holidays).
- Private Medical Insurance.
- Employee Assistance Programme (EAP).
- Health Hero digital GP and Health Assured Wisdom App.
- Competitive parental leave.
- 3x salary life assurance (option to increase to 4x).
- Cycle to Work scheme.
- Employer-matched pension up to 5%.
- Flexible benefits including shopping vouchers, airport parking, and reduced gym memberships.
Customer Care Technician - Carway in Surrey employer: Dandara
Contact Detail:
Dandara Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Technician - Carway in Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dandara. Understand their values and what they stand for in the property maintenance sector. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to property maintenance and customer care. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show off your hands-on skills! If you have the chance, bring along examples of your work or even photos of projects you've completed. This can really set you apart and give the interviewers a clear picture of what you can bring to the table.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Care Technician - Carway in Surrey
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your solid background in property maintenance and any multi-trade experience you have. We want to see how your technical skills can shine through in your application!
Be Professional: Since you'll be interacting with homeowners, it's crucial to convey a professional attitude in your written application. Use clear language and maintain a courteous tone to reflect the high standards we uphold at Dandara.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific tasks from the role that you’ve done before, like diagnosing plumbing issues or coordinating with contractors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dandara
✨Know Your Stuff
Make sure you brush up on your technical skills related to property maintenance. Be ready to discuss your experience with plumbing, joinery, and general repairs. Dandara values hands-on expertise, so be prepared to share specific examples of how you've tackled similar tasks in the past.
✨Showcase Your Customer Focus
Since this role involves direct interaction with homeowners, it's crucial to demonstrate your customer service skills. Think of instances where you've gone above and beyond for a client or resolved a tricky situation. This will show that you understand the importance of professionalism and care in every interaction.
✨Time Management is Key
Dandara expects you to manage your time effectively while juggling multiple tasks. Prepare to discuss how you prioritise your workload and ensure that all maintenance tasks are completed efficiently. You might even want to bring a few examples of how you've successfully managed your schedule in previous roles.
✨Health and Safety Awareness
Familiarise yourself with health and safety standards relevant to property maintenance. Be ready to talk about how you uphold these standards in your work. Showing that you take safety seriously will reflect well on your commitment to quality and professionalism.