Receptionist

Creating and building beautiful award-winning homes is what we do at Dandara. Homes that combine innovative design with only the highest standards of quality. It's something we have been doing for over 30 years and it's part of the reason why we're one of the UK's most respected private housebuilders. We work with local communities to ensure our homes are designed in such a way that they enhance and complement their surroundings beautifully.

The Receptionist role, based in our central Tunbridge Wells office, will provide a professional and welcoming front-of-house service, acting as the first point of contact for visitors, clients, and colleagues. The role is key to creating a positive first impression of the business while supporting the smooth day-to-day operation of the office through effective administration and coordination. This role is a Maternity Cover role for a 12 month period.

Main duties and responsibilities:

• Answer all incoming calls in a timely, professional and pleasant manner.
• Meet and greet visitors.
• Provide an efficient first point of contact by managing enquiries, directing queries to the appropriate department, and overseeing the regional inbox.
• Manage all office deliveries, post, and courier services, ensuring timely receipt and dispatch.
• Manage meeting room bookings and prepare boardrooms for meetings, including arranging refreshments and catering where required.
• Adhere to security procedures for Reception areas.
• Maintain a tidy reception area.
• Generate purchase orders to support overhead expenditure and Customer Care functions.
• Overall responsibility for office administration tasks and provide other appropriate ad hoc duties when required, to meet the needs of other departments.
• The job holder may be requested to undertake other appropriate, ad-hoc duties by the Office Manager or other staff/managers/directors within their knowledge, experience and ability.

Key Skills and Experience:

• Experience in a Receptionist or Front-of-House role, ideally within a corporate or professional services environment.
• Professional, friendly, and confident manner with strong customer service skills.
• Excellent communication skills, both written and verbal.
• Well-organised with strong attention to detail.
• Confident using Microsoft Office and general office systems.
• Reliable, proactive, and able to manage multiple tasks effectively.
• Ability to work independently and as part of a team.
• A positive and flexible approach to work.

What we will offer you: Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK's largest independent property development companies, with over 10,000 happy customers and more than 100 industry awards for design and quality.