Balie - receptiemedewerker in Kent, Royal Tunbridge Wells

Balie - receptiemedewerker in Kent, Royal Tunbridge Wells

Royal Tunbridge Wells +1 Full-Time 30000 - 38556 £ / year (est.) No working from home possible
Dandara

At a Glance

  • Tasks: Be the friendly face of our office, welcoming visitors and managing daily operations.
  • Company: Join Dandara, a leading UK housebuilder with over 30 years of experience.
  • Benefits: Enjoy competitive salary, 33 days holiday, private medical insurance, and flexible benefits.
  • Other info: Maternity cover role with opportunities for growth in a respected company.
  • Why this job: Make a positive first impression and support a dynamic team in a vibrant environment.
  • Qualifications: Experience in reception or front-of-house roles, confident with Microsoft Office.

The predicted salary is between 30000 - 38556 £ per year.

Role & Responsibilities Creating and building beautiful award-winning homes is what we do at Dandara.

Homes that combine innovative design with only the highest standards of quality.

Its something we have been doing for over 30 years and Its part of the reason why were one of the UKs most respected private housebuilders.

And so is how we work with local communities to ensure our homes are designed in such a way that they enhance and complement their surroundings beautifully.

The Receptionist role, based in our central Tunbridge Wells office, will provide a professional and welcoming front-of-house service, acting as the first point of contact for visitors, clients, and colleagues.

The role is key to creating a positive first impression of the business while supporting the smooth day-to-day operation of the office through effective administration and coordination.

This role is a Maternity Cover role for a 12 month period Working closely with office management and support teams, you will ensure reception and front-of-house activities are managed efficiently and professionally.

Manage all office deliveries, post, and courier services, ensuring timely receipt and dispatch.

Adhere to security procedures for Reception areas Maintaining a tidy reception area Generate purchase orders to support overhead expenditure and Customer Care functions Overall responsibility for office administration tasks and provide other appropriate ad hoc duties when required, to meet the needs of other departments The job holder may be requested to undertake other appropriate, ad-hoc duties by the Office Manager or other staff/managers/directors within their knowledge, experience and ability.

Experience in a Receptionist or Front-of-House role, ideally within a corporate or professional services environment.

Confident using Microsoft Office and general office systems.

A positive and flexible approach to work.

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality.

Today Dandara is one of the UKs largest independent property development companies, with over 10,000 happy customers and more than 100 industry awards for design and quality and its all thanks to the vision and passion of our dedicated team. 25-30,000 based on experience33 days holiday (inclusive of bank holidays)Private Medical Insurance Employee Assistance Programme - EAPHealth Hero digital doctor - 24 hr virtual help and appointments Health Assured Wisdom App3x salary life assurance (paid option to increase to x4)Cycle to Work Scheme Employer matched pension scheme of up to 5%Flexible benefits including shopping vouchers, airport parking and reduced gym membership Important note for Recruitment Agencies Please do not send, by any means, unsolicited Resumes (i) in response to any of our roles, (ii) to any of our employees or any person engaged by us, or (iii) to any of our regional businesses, including our head office.

Locations

Royal Tunbridge WellsKent

Balie - receptiemedewerker in Kent, Royal Tunbridge Wells employer: Dandara

Dandara is an excellent employer, offering a dynamic work culture that values collaboration and innovation in the residential development sector. With a strong focus on employee growth, you will have opportunities to mentor junior team members while enjoying competitive benefits such as a car allowance and private medical insurance. Join us in the UK, where your contributions will directly influence project success and your career progression.

Dandara

Contact Details:

Dandara Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Balie - receptiemedewerker in Kent, Royal Tunbridge Wells

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Dandara. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Dandara before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Balie - receptiemedewerker in Kent, Royal Tunbridge Wells

Attention to Detail
Communication Skills
Problem-Solving Skills
Organisational Skills
Time Management
Initiative
Problem-Solving Ability

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Dandara:Your cover letter is your chance to shine! Tell us why you want to work at Dandara specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Dandara!

How to prepare for a job interview at Dandara

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.