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For Companies At a Glance
- Tasks: Join our team to guide customers in buying their dream homes.
- Company: Dandara, an award-winning housebuilder with a strong community focus.
- Benefits: Competitive salary, commission, car allowance, and private medical insurance.
- Why this job: Kickstart your career in sales while making a real difference in people's lives.
- Qualifications: Passion for customer service and a positive, proactive attitude.
- Other info: Structured training programme with clear progression opportunities.
About Dandara
Dandara is a long-established and award-winning housebuilder with deep roots on the Isle of Man. For over 30 years, we have built a reputation for quality, innovation and customer satisfaction, delivering thousands of homes and creating developments our communities are proud of. Our people are at the centre of our success, and we are committed to supporting their growth and development.
About the Role
This is an ideal opportunity for someone looking to start a career in new homes sales. As a Trainee New Homes Sales Consultant, you will undergo a structured 12-month development programme designed to equip you with the knowledge, skills and confidence to become an expert in guiding customers through the exciting journey of buying a new home. There will be a need for weekend working so you will work 5 days of the week on a rota with 2 days off on a rota. On successful completion of the programme, you will have the opportunity to progress into a full Sales Consultant position, taking on greater responsibility and playing a key role in delivering outstanding results across our developments.
Reporting to the Head of Sales, you will play a key role in creating positive first impressions, delivering exceptional service, and supporting customers throughout the buying process. You will learn every stage of new homes sales - from initial enquiry through to reservation, conveyancing, home demonstration and handover.
What you will do
- Training & Development
- Follow a structured 12-month trainee schedule, with regular 1:1 reviews to assess progress and identify development needs.
- Gain a comprehensive understanding of Dandara homes, construction processes, local market conditions, and unique selling points.
- Customer Experience & Sales Progression
- Provide a warm, professional welcome to all prospective customers, delivering a first-class customer experience from enquiry to completion.
- Proactively approach new prospects, maintain accurate visitor records and follow up all leads using our sophisticated CRM system.
- Learn the full conveyancing journey and support plot progression to ensure exchange deadlines are met.
- Take customer reservations, complete all associated paperwork accurately and efficiently, and ensure customers fully understand both the financial and legal aspects of their purchase.
- Stakeholder & Partner Liaison
- Build and maintain strong working relationships with advocates, estate agents, valuers, mortgage lenders and financial advisors.
- Compliance & Site Responsibilities
- Ensure full adherence to Dandara Health & Safety and Personal Safety policies.
- Ensure all visitors are aware of PPE requirements when entering construction areas.
- Participate in weekly sales-build meetings, collaborating closely with construction teams to support customer satisfaction and successful handovers.
- Customer Handover & Aftercare
- Complete home demonstration training and support with customer demonstrations.
- Deliver 5-star handover experiences, ensuring customers feel supported, informed and delighted at every stage of their journey.
What you will have
We are looking for someone who is passionate about delivering outstanding customer service and eager to build a successful career in new homes sales.
Essential Skills & Attributes
- A positive, enthusiastic and proactive approach.
- Excellent verbal and written communication skills.
- Strong organisational abilities and attention to detail.
- Confidence in dealing with customers, partners and colleagues.
- Ability to work well within a team and build strong relationships.
- A solution-focused mindset with the resilience to overcome challenges.
- Full UK Driving Licence.
Desirable
Experience in a customer-facing or sales environment (not essential - full training provided).
What’s in it for you
- A structured career pathway with clear progression for successful trainees.
- Award-winning training and development, ensuring you are fully supported throughout your journey.
- A collaborative, people-focused culture where your ideas and contributions are valued.
- The chance to work for a business with strong roots on the Isle of Man and a long-standing reputation for quality and excellence.
- Employee benefits including competitive salary & commission, car allowance, private medical insurance, life assurance, and career development opportunities.
- The pride of helping customers find their dream home while delivering a truly 5-star experience.
Trainee New Homes Sales Consultant in Isle of Man employer: Dandara
Contact Detail:
Dandara Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee New Homes Sales Consultant in Isle of Man
✨Tip Number 1
Get to know Dandara inside out! Research their projects, values, and what makes them stand out in the housing market. This will not only help you in interviews but also show your genuine interest in becoming part of their team.
✨Tip Number 2
Practice your communication skills! As a Trainee New Homes Sales Consultant, you'll be interacting with customers regularly. Role-play scenarios with friends or family to build your confidence in delivering exceptional service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Dandara team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Trainee New Homes Sales Consultant in Isle of Man
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for new homes sales! In your application, share why you're excited about this role and how you can contribute to delivering outstanding customer service. A genuine passion can really make you stand out.
Tailor Your CV: Make sure your CV is tailored to the Trainee New Homes Sales Consultant position. Highlight any relevant experience, skills, or attributes that align with what we're looking for. This shows us that you've done your homework and are serious about joining our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Use it to explain why you want to work with Dandara and how your background makes you a great fit. Keep it engaging and personal – we love to hear about your journey!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Dandara
✨Know Your Stuff
Before the interview, make sure you research Dandara thoroughly. Understand their values, recent projects, and what sets them apart in the housing market. This knowledge will help you demonstrate your genuine interest in the company and the role.
✨Showcase Your Customer Service Skills
As a Trainee New Homes Sales Consultant, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your communication skills and how you can create a positive first impression.
✨Be Ready to Discuss Teamwork
Dandara values collaboration, so be prepared to talk about your experiences working in teams. Share specific instances where you contributed to a team goal or helped resolve a conflict, showcasing your ability to build strong relationships.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. Ask about the training programme, opportunities for progression, or how they measure success in the sales team. This shows you're serious about your future with them.
