At a Glance
- Tasks: Help customers find their dream homes and provide exceptional service throughout the buying process.
- Company: Join Dandara, a leading UK housebuilder with over 30 years of experience.
- Benefits: Earn up to £60k with commission, enjoy 33 days holiday, and access private medical insurance.
- Other info: Flexible working hours and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a passionate team creating beautiful homes that enhance communities.
- Qualifications: Experience in new homes sales and excellent communication skills are essential.
The predicted salary is between 40000 - 60000 £ per year.
Creating and building beautiful award-winning homes is what we do at Dandara. Homes that combine innovative design with only the highest standards of quality. It's something we have been doing for over 30 years and it's part of the reason why we're one of the UK's most respected private housebuilders. We work with local communities to ensure our homes are designed in such a way that they enhance and complement their surroundings beautifully.
This role is on an 18 Month Fixed Term Contract basis and can either be based at our site in Petersfield or Chichester.
Working Pattern
This role requires working 5 days in seven with a 2 day break on a rota, so you must be flexible as these days can change.
About the role
Reporting to the Senior Sales Manager, the successful New Home Sales Consultant will be an expert at selling customers their dream home. At Dandara we know those first impressions last, so having a passion for customer service is crucial for this role.
What you will do:
- Meet prospective purchasers, demonstrate the features and benefits of properties for sale, assist with optional extras as and when required.
- Negotiate deals & Extras with the purchaser.
- Accompany all potential purchasers to the show homes and onsite properties to demonstrate the home, the specification, brand and available extras.
- Ensure the sales area and any show properties are clean, tidy and well presented at all times.
- Process related paperwork on sales achieved including financial payments.
- Liaise with purchasers, Sales Manager, and legal departments to process sales through ensuring you are providing them with a 5-star customer journey.
- Maintain contact and build lasting relationships with customers.
- Ensure purchasers are kept up to date with progress on their plot and development.
- Assist clients with optional extras and process their choices.
- Deal with daily telephone/e-mail/web enquiries.
- Proficient in using the CRM system to utilise effectively to drum up appointments, leads, reservations, setting follow up tasks and detailed updates, including loading on reservations, plot progression and important notes.
- Circulate details of properties for sale to prospective clients.
- Detailed and regular plot progression by speaking with brokers and solicitors daily to gain updates.
- Help with & identify issues to move the plot forward to an exchange of contracts as soon as possible.
- Carry out weekly build sales meetings with your site manager and customer care manager to ensure all plots are on schedule for delivery on the window you have quoted.
- Discuss all purchasers already moved in that are in survey window to make sure they are happy, all issues dealt with and that they are being chased to return a YES survey for us.
- Be aware of market trends and remain updated on product knowledge & competitors.
- Carry out weekly marketing audits to ensure your price list and website is correct and advertising the correct incentives and describing the correct features and benefits.
- Carry out general administration tasks including keeping CRM system up to date and detailed updates, filing correctly all purchasers details, replying to all emails and ensuring a clear and detailed handover to anyone covering your holiday or days off.
- Complete a home demonstration of the home along with your site manager, to show the customer how everything works and how to keep the property within warranty.
- Prepare for legal completions with gift hampers and legal completion boxes. Ensure all keys are checked and present ready to hand over to customer alongside the site manager.
What you will have:
- Experience of new homes sales.
- Excellent communication, organisational, self-motivational skills.
- Strong Microsoft Office skills.
- Excellent rapport building and negotiating skills.
- Flexibility to work the shifts mentioned to suit the needs of the business.
- Full UK Driving License.
- You must be able to work weekends.
What we will offer you:
Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK's largest independent property development companies, with over 10,000 happy customers and more than 100 industry awards for design and quality.
Our benefits include:
- Excellent basic with an OTE up to £60k.
- Commission and bonuses.
- 33 days holiday (inclusive of bank holidays).
- Private Medical Insurance.
- Employee Assistance Programme - EAP.
- Health Hero digital doctor - 24 hr virtual help and appointments.
- Health Assured Wisdom App.
- Competitive parental leave.
- 3x salary life assurance (paid option to increase to x4).
- Cycle to Work Scheme.
- Employer matched pension scheme of up to 5%.
- Flexible benefits including shopping vouchers, airport parking and reduced gym membership.
New Homes Sales Consultant in Crawley employer: Dandara
At Dandara, we pride ourselves on being a leading employer in the property development sector, offering a dynamic work environment that fosters innovation and excellence. Our commitment to employee growth is reflected in our comprehensive benefits package, including competitive salaries, generous holiday allowances, and opportunities for professional development. With a strong focus on community engagement and quality craftsmanship, working with us means being part of a team that values both its employees and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land New Homes Sales Consultant in Crawley
✨Tip Number 1
Get to know the company inside out! Research Dandara's projects, values, and community involvement. This will help you connect with the interviewers and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in new homes sales and how it aligns with what Dandara is looking for. Highlight your customer service skills and any successful deals you've closed in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company culture. They might even give you a heads-up on what to expect during the interview process.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace New Homes Sales Consultant in Crawley
Some tips for your application 🫡
Read the Job Description Carefully:Before you dive into your application, take a moment to really soak in the job description. It’s packed with info about what we’re looking for, and it’ll help you tailor your application to show us why you’re the perfect fit!
Show Off Your Customer Service Skills:Since this role is all about helping customers find their dream homes, make sure to highlight any experience you have in customer service. We want to see how you’ve gone above and beyond to create great experiences for others.
Be Specific About Your Experience:When detailing your past roles, don’t just list your duties. Instead, share specific examples of how you’ve successfully sold properties or built relationships with clients. This will help us see your potential impact at Dandara!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Dandara
✨Know Your Product
Before the interview, make sure you’re familiar with Dandara’s homes and their unique selling points. Research the latest projects and understand what makes them stand out in the market. This will help you demonstrate your passion for the role and show that you’re genuinely interested in what the company does.
✨Showcase Your Customer Service Skills
As a New Homes Sales Consultant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to build relationships and ensure a 5-star experience, as this aligns perfectly with what Dandara values.
✨Be Ready to Discuss Market Trends
Stay updated on current market trends and competitors in the housing industry. Be prepared to discuss how these trends could impact sales strategies. This shows that you’re proactive and knowledgeable, which is crucial for the role.
✨Practice Your Negotiation Techniques
Negotiation is a big part of the job, so brush up on your skills. Think of scenarios where you successfully negotiated deals in the past. Be ready to role-play during the interview, as this will demonstrate your confidence and ability to handle real-life situations.
