At a Glance
- Tasks: Help customers find their dream homes and provide top-notch service throughout the buying process.
- Company: Join Dandara, a leading UK housebuilder with over 30 years of experience.
- Benefits: Earn up to £60k OTE, enjoy 33 days holiday, and access private medical insurance.
- Other info: Flexible working hours and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a passionate team creating beautiful homes that enhance communities.
- Qualifications: Experience in new homes sales and excellent communication skills are essential.
The predicted salary is between 40000 - 60000 £ per year.
Creating and building beautiful award-winning homes is what we do at Dandara. Homes that combine innovative design with only the highest standards of quality. It's something we have been doing for over 30 years and it's part of the reason why we're one of the UK's most respected private housebuilders. This role is on an 18 Month Fixed Term Contract basis and can either be based at our site in Petersfield or Chichester.
Working Pattern: This role requires working 5 days in seven with a 2 day break on a rota, so you must be flexible as these days can change.
About the role: Reporting to the Sales Manager, the successful New Home Sales Consultant will be an expert at selling customers their dream home. At Dandara we know those first impressions last, so having a passion for customer service is crucial for this role.
What you will do:
- Meet prospective purchasers, demonstrate the features and benefits of properties for sale and assist with optional extras as and when required.
- Negotiate deals & extras with the purchaser.
- Accompany all potential purchasers to the show homes and onsite properties to demonstrate the home, the specification, brand and available extras.
- Ensure the sales area and any show properties are clean, tidy and well presented at all times.
- Process related paperwork on sales achieved including financial payments.
- Liaise with purchasers, Sales Manager, and legal departments to process sales through ensuring you are providing them with a 5-star customer journey.
- Maintain contact and build lasting relationships with customers.
- Ensure purchasers are kept up to date with progress on their plot and development.
- Assist clients with optional extras and process their choices.
- Deal with daily telephone/e-mail/web enquiries.
- Proficient in using the CRM system to utilise effectively to drum up appointments, leads, reservations, setting follow up tasks and detailed updates, including loading on reservations, plot progression and important notes.
- Circulate details of properties for sale to prospective clients.
- Detailed and regular plot progression by speaking with brokers and solicitors daily to gain updates.
- Help with & identify issues to move the plot forward to an exchange of contracts as soon as possible.
- Carry out weekly build sales meetings with your site manager and customer care manager to ensure all plots are on schedule for delivery on the window you have quoted and discuss all purchasers already moved in that are in survey window to make sure they are happy, all issues dealt with and that they are being chased to return a YES survey for us.
- Be aware of market trends and remain updated on product knowledge & competitors.
- Carry out weekly marketing audits to ensure your price list and website is correct and advertising the correct incentives and describing the correct features and benefits.
- Carry out general administration tasks including keeping CRM system up to date and detailed updates, filing correctly all purchasers details, replying to all emails and ensuring a clear and detailed handover to anyone covering your holiday or days off.
- Complete a home demonstration of the home along with your site manager, to show the customer how everything works and how to keep the property within warranty.
- Prepare for legal completions with gift hampers and legal completion boxes. Ensure all keys are checked and present ready to hand over to customer alongside the site manager.
What you will have:
- Experience of new homes sales.
- Excellent communication, organisational, self-motivational skills.
- Strong Microsoft Office skills.
- Excellent rapport building and negotiating skills.
- Flexibility to work the shifts mentioned to suit the needs of the business.
- Full UK Driving License.
- You must be able to work weekends.
What we will offer you:
- Excellent basic with an OTE up to 60k.
- Commission and bonuses.
- 33 days holiday (inclusive of bank holidays).
- Private Medical Insurance.
- Employee Assistance Programme - EAP.
- Health Hero digital doctor - 24 hr virtual help and appointments.
- Health Assured Wisdom App.
- Competitive parental leave.
- 3x salary life assurance (paid option to increase to x4).
- Cycle to Work Scheme.
- Employer matched pension scheme of up to 5%.
- Flexible benefits including shopping vouchers, airport parking and reduced gym membership.
New Homes Sales Consultant - Buckmoor Green, Petersfield in Cowfold employer: Dandara
At Dandara, we pride ourselves on being a leading employer in the property development sector, offering a vibrant work culture that values innovation and quality. Our team enjoys competitive salaries with an OTE of up to £60k, generous holiday allowances, and comprehensive benefits including private medical insurance and a robust pension scheme. With over 30 years of experience and a commitment to employee growth, we provide our staff with the tools and support needed to thrive in their careers while contributing to the creation of beautiful homes in the Petersfield area.
