At a Glance
- Tasks: Perform hands-on maintenance and repairs in newly built homes, ensuring top-notch quality.
- Company: Join Dandara, a leading name in UK housebuilding with over 30 years of excellence.
- Benefits: Enjoy a competitive salary, expensed van, private medical insurance, and generous holiday.
- Other info: Flexible benefits and excellent career growth opportunities await you!
- Why this job: Make a real difference in homeowners' lives while developing your skills in a supportive environment.
- Qualifications: Experience in property maintenance and strong communication skills are essential.
The predicted salary is between 35000 - 42000 £ per year.
Job Reference: RD CarCCT
Location: Carway, Carmarthenshire, United Kingdom
Type of Contract: Permanent
Salary: £ to £ per year Subject to experience plus expensed van, tools and bonus
At Dandara, we’re proud to build homes that stand the test of time — places defined by quality, precision, and craftsmanship. For over 30 years, we’ve been setting the benchmark for excellence in UK housebuilding. We’re now looking for a Property Maintenance Technician to join our team, supporting our developments across the Carmarthenshire area. You’ll take pride in completing a range of repair and maintenance tasks within newly built, occupied homes — ensuring our homeowners enjoy their property to the highest possible standard.
About the role
Reporting to the Customer Care Manager, you’ll handle a mix of hands-on maintenance tasks and coordination with contractors, ensuring all work is completed efficiently, safely, and to Dandara’s high standards.
What you’ll do
- Carry out day-to-day maintenance, repair, and finishing tasks within occupied homes.
- Diagnose and resolve issues related to plumbing, joinery, painting, or general property defects.
- Coordinate with contractors and the site team for larger works.
- Schedule and manage visits with homeowners in a professional and courteous manner.
- Ensure all works are logged, tracked, and completed in line with company processes.
- Uphold strong health and safety standards across all tasks.
- Represent Dandara with professionalism and care in every homeowner interaction.
What you’ll bring
- Solid background in property maintenance, multi-trade, or aftercare work within construction, housing, or facilities management.
- Excellent technical skills and a hands-on approach.
- Strong time management and communication skills.
- A customer-focused attitude and pride in your workmanship.
- Full UK Driving Licence and willingness to travel across Essex as required.
What we’ll offer you
- £35,000–£42,000 depending on experience
- Expensed Company Van and tools.
- Discretionary bonus
- 33 days’ holiday (inclusive of bank holidays)
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health Hero digital GP and Health Assured Wisdom App
- Competitive parental leave
- 3x salary life assurance (option to increase to 4x)
- Cycle to Work scheme
- Employer-matched pension up to 5%
- Flexible benefits including shopping vouchers, airport parking, and reduced gym memberships
Important note for Recruitment Agencies
Please do not send, by any means, unsolicited Resumes (i) in response to any of our roles, (ii) to any of our employees or any person engaged by us, or (iii) to any of our regional businesses, including our head office. Any unsolicited Resumes received by us shall be deemed to be our property. Any candidate submitted to us by an Agency via an unsolicited Resume shall be deemed to have been referred by that Agency free of commission, fee or any other charge (Fees). We are not liable for any Fees relating to the engagement of any person resulting from an unsolicited Resume.
Customer Care Technician - Carway in Carmarthen employer: Dandara
At Dandara, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Customer Care Technician in Carway, you'll benefit from competitive salaries, a comprehensive benefits package including private medical insurance and generous holiday allowances, and opportunities for professional growth within a company renowned for its commitment to quality and craftsmanship. Join us in making a meaningful impact in the lives of homeowners while enjoying a culture that values teamwork, excellence, and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Technician - Carway in Carmarthen
✨Tip Number 1
Get to know the company! Research Dandara and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to property maintenance and customer care. Think about your past experiences and how they relate to the role — this will help you shine when it counts.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them. Bring along examples of your work or even photos if possible — it’s a great way to demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Care Technician - Carway in Carmarthen
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your solid background in property maintenance and any multi-trade experience you have. We want to see how your technical skills can shine through in your application!
Be Customer-Focused:Since this role is all about ensuring homeowners enjoy their properties, let us know about your customer service experience. Share examples of how you've gone the extra mile for clients in the past.
Keep It Professional:When writing your application, maintain a professional tone but don’t be afraid to let your personality show! We appreciate authenticity and want to get a sense of who you are.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hassle!
How to prepare for a job interview at Dandara
✨Know Your Stuff
Make sure you brush up on your technical skills related to property maintenance. Be ready to discuss your experience with plumbing, joinery, and general repairs. Dandara values hands-on expertise, so be prepared to share specific examples of how you've tackled similar tasks in the past.
✨Showcase Your Customer Focus
Since this role involves interacting with homeowners, it’s crucial to demonstrate your customer service skills. Think of instances where you’ve gone above and beyond for a client or resolved a tricky situation. This will show that you understand the importance of professionalism and care in every interaction.
✨Time Management is Key
Dandara looks for someone who can manage their time effectively. Prepare to discuss how you prioritise tasks and handle scheduling, especially when coordinating with contractors. Having a few examples ready will help illustrate your ability to keep everything running smoothly.
✨Health and Safety First
Familiarise yourself with health and safety standards relevant to property maintenance. Be ready to talk about how you ensure safety on the job and any protocols you follow. This shows that you take your responsibilities seriously and are committed to maintaining high standards.
