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- Tasks: Perform hands-on maintenance and repairs in newly built homes across Cardiff and Bristol.
- Company: Dandara, a leading name in UK housebuilding with over 30 years of excellence.
- Benefits: Competitive salary, company van, private medical insurance, and generous holiday allowance.
- Why this job: Join a team that values quality craftsmanship and customer satisfaction in every interaction.
- Qualifications: Experience in property maintenance and strong communication skills required.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
The predicted salary is between 35000 - 42000 £ per year.
At Dandara, we're proud to build homes that stand the test of time, places defined by quality, precision, and craftsmanship. For over 30 years, we've been setting the benchmark for excellence in UK housebuilding. We're now looking for a Property Maintenance Technician to join our team, supporting our developments across the Cardiff and Bristol areas. You'll take pride in completing a range of repair and maintenance tasks within newly built, occupied homes ensuring our homeowners enjoy their property to the highest possible standard. You will need to be able to cross the bridge from Cardiff to Bristol and vice versa.
About the role
Reporting to the Customer Care Manager, you'll handle a mix of hands-on maintenance tasks and coordination with contractors, ensuring all work is completed efficiently, safely, and to Dandara's high standards.
What you'll do
- Carry out day-to-day maintenance, repair, and finishing tasks within occupied homes.
- Diagnose and resolve issues related to plumbing, joinery, painting, or general property defects.
- Coordinate with contractors and the site team for larger works.
- Schedule and manage visits with homeowners in a professional and courteous manner.
- Ensure all works are logged, tracked, and completed in line with company processes.
- Uphold strong health and safety standards across all tasks.
- Represent Dandara with professionalism and care in every homeowner interaction.
What you'll bring
- Solid background in property maintenance, multi-trade, or aftercare work within construction, housing, or facilities management.
- Excellent technical skills and a hands-on approach.
- Strong time management and communication skills.
- A customer-focused attitude and pride in your workmanship.
- Full UK Driving Licence and willingness to travel across Essex as required.
What we'll offer you
- £35,000 - £42,000 depending on experience.
- Expensed Company Van and tools.
- Discretionary bonus.
- 33 days holiday (inclusive of bank holidays).
- Private Medical Insurance.
- Employee Assistance Programme (EAP).
- Health Hero digital GP and Health Assured Wisdom App.
- Competitive parental leave.
- 3x salary life assurance (option to increase to 4x).
- Cycle to Work scheme.
- Employer-matched pension up to 5%.
- Flexible benefits including shopping vouchers, airport parking, and reduced gym memberships.
Customer Operations Technician in Caldicot employer: Dandara
Contact Detail:
Dandara Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Technician in Caldicot
✨Tip Number 1
Get to know the company! Research Dandara's values and projects. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and scenarios related to property maintenance. This will help you feel more confident and ready to impress.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Dandara team.
We think you need these skills to ace Customer Operations Technician in Caldicot
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your technical skills and hands-on experience in property maintenance. We want to see how your background aligns with the role, so don’t hold back on showcasing your expertise!
Be Professional: Since you'll be interacting with homeowners, it's crucial to convey professionalism in your application. Use a friendly yet formal tone, and let us know how you handle customer interactions with care.
Tailor Your Application: Take a moment to tailor your application to Dandara's values and the specific requirements of the role. Mention your pride in workmanship and commitment to quality, as these are key to our ethos.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dandara
✨Know Your Stuff
Make sure you brush up on your technical skills related to property maintenance. Be ready to discuss specific tasks you've handled, like plumbing or joinery, and how you approached them. This shows you're not just a talker but someone who can get their hands dirty.
✨Show Off Your Customer Skills
Since you'll be interacting with homeowners, it's crucial to demonstrate your customer-focused attitude. Think of examples where you've gone above and beyond for a client, and be prepared to share these stories during the interview.
✨Time Management is Key
Dandara values efficiency, so be ready to discuss how you manage your time when juggling multiple tasks. Share specific strategies you use to stay organised and ensure all work is completed on schedule.
✨Safety First
Health and safety standards are non-negotiable in this role. Familiarise yourself with relevant regulations and be prepared to discuss how you uphold these standards in your work. This will show that you take your responsibilities seriously.