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- Tasks: Manage tenant enquiries, oversee check-ins/check-outs, and resolve maintenance issues.
- Company: Join a vibrant company in the Build to Rent sector, focused on community and growth.
- Benefits: Enjoy opportunities for personal and professional growth in a supportive environment.
- Other info: Entry-level position with clear career progression in a collaborative team.
- Why this job: Make a real impact on residents' lives while developing your career in property management.
- Qualifications: Customer-focused mindset, strong communication skills, and ideally some property management experience.
The predicted salary is between 28800 - 43200 £ per year.
2 days ago Be among the first 25 applicants
About The Role
As a Property Manager, you’ll be the dedicated point of contact for residents from the moment they move in. You’ll oversee the full tenancy lifecycle—managing check-ins and check-outs, handling maintenance issues, ensuring compliance, and fostering a strong community atmosphere.
Key Responsibilities
- Act as the first point of contact for all tenant enquiries via phone and email.
- Manage the full check-in, check-out, and deposit return process.
- Resolve and support any out-of-hours incidents as needed.
- Ensure all properties comply with relevant legislation and safety regulations.
- Log maintenance and repair issues, and coordinate with contractors for resolution.
- Conduct home demonstrations, vacant property inspections, and annual landlord checks.
- Lead regular community engagement and resident activities.
- Handle monthly rent collection, credit control, and arrears management.
- Maintain accurate records and issue legal notices when required.
- Support the Lettings Team during peak periods and tenant onboarding events.
About You
We’re seeking someone with a customer-first mindset, a proactive approach, and a passion for property. Ideally, you’ll bring:
- Proven experience in a client-facing property management role (BTR, PBSA, or similar).
- An ARLA qualification is desirable.
- Strong communication skills—both written and verbal.
- A driven, self-starter attitude with a can-do approach.
- Excellent organisation and multitasking skills.
- The ability to work independently and make informed decisions.
- A collaborative spirit and a team-oriented approach.
- A problem-solving mindset with a keen eye for detail.
- A commitment to confidentiality and professionalism.
- Ambition to grow with a scaling business offering clear career progression.
Why Join Us?
Be part of a vibrant, growing company in the BTR sector. Work in a collaborative and supportive environment. Opportunities for personal and professional growth. Make a real impact in the lives of residents and the community.
Ready to take the next step in your property career? Apply now and be part of a business that’s reshaping the future of renting.
Additional Information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Management
This job posting is active and not expired.
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Property Manager employer: Dandara Living
Contact Detail:
Dandara Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the local property market and regulations. Understanding the specific laws and compliance requirements in your area will not only help you stand out but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current property managers or professionals in the industry. Engaging with others in the field can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Showcase your customer service skills during any interactions. Since the role requires a customer-first mindset, be prepared to discuss examples of how you've successfully managed client relationships in the past.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of specific instances where you've resolved issues effectively, as this will highlight your proactive approach and suitability for managing tenant enquiries and maintenance challenges.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management. Emphasise your client-facing roles and any specific achievements that demonstrate your ability to manage tenant relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management. Mention your proactive approach, problem-solving skills, and how you can contribute to fostering a strong community atmosphere.
Highlight Relevant Qualifications: If you have an ARLA qualification or similar credentials, be sure to mention them prominently. This will show your commitment to professionalism and compliance in the property sector.
Showcase Communication Skills: Since strong communication is key in this role, provide examples in your application of how you've successfully handled tenant enquiries or resolved issues in previous positions. This will demonstrate your suitability for the role.
How to prepare for a job interview at Dandara Living
✨Showcase Your Customer Service Skills
As a Property Manager, you'll be the first point of contact for residents. Be prepared to discuss your previous experiences in customer service and how you've effectively handled tenant enquiries or complaints.
✨Demonstrate Your Problem-Solving Abilities
Highlight specific examples where you've resolved maintenance issues or managed out-of-hours incidents. This will show your proactive approach and ability to think on your feet.
✨Familiarise Yourself with Relevant Legislation
Understanding property compliance and safety regulations is crucial. Brush up on the relevant laws and be ready to discuss how you ensure compliance in your previous roles.
✨Emphasise Your Organisational Skills
The role requires excellent organisation and multitasking abilities. Prepare to share how you manage multiple tasks, such as coordinating check-ins and handling rent collection, while maintaining accurate records.