At a Glance
- Tasks: Help customers find their dream homes and provide a 5-star service throughout the buying process.
- Company: Join Dandara, a leading UK housebuilder with over 30 years of experience.
- Benefits: Competitive salary with OTE up to £60k, 33 days holiday, and private medical insurance.
- Other info: Flexible working hours and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a passionate team creating beautiful homes that enhance communities.
- Qualifications: Experience in new homes sales and excellent communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
Creating and building beautiful award-winning homes is what we do at Dandara. Homes that combine innovative design with only the highest standards of quality. It’s something we have been doing for over 30 years and it’s part of the reason why we’re one of the UK’s most respected private housebuilders. We work with local communities to ensure our homes are designed in such a way that they enhance and complement their surroundings beautifully.
This role is on an 18 Month Fixed Term Contract basis and can either be based at our site in Petersfield or Chichester.
Working Pattern
This role requires working 5 days in seven with a 2 day break on a rota, so you must be flexible as these days can change.
About the role
Reporting to the Sales Manager, the successful New Home Sales Consultant will be an expert at selling customers their dream home. At Dandara we know those first impressions last, so having a passion for customer service is crucial for this role.
What you will do:
- Meet prospective purchasers, demonstrate the features and benefits of properties for sale – assist with optional extras as and when required.
- Negotiate deals & Extras with the purchaser.
- Accompany all potential purchasers to the show homes and onsite properties to demonstrate the home, the specification, brand and available extras.
- Ensure the sales area and any show properties are clean, tidy and well presented at all times.
- Process related paperwork on sales achieved including financial payments.
- Liaise with purchasers, Sales Manager, and legal departments to process sales through ensuring you are providing them with a 5-star customer journey.
- Maintain contact and build lasting relationships with customers.
- Ensure purchasers are kept up to date with progress on their plot and development.
- Assist clients with optional extras and process their choices.
- Deal with daily telephone/e-mail/web enquiries.
- Proficient in using the CRM system to utilise effectively to drum up appointments, leads, reservations. Setting follow up tasks and detailed updates, including loading on reservations, plot progression and important notes.
- Circulate details of properties for sale to prospective clients.
- Detailed and regular plot progression by speaking with brokers and solicitors daily to gain updates. Help with & identify issues to move the plot forward to an exchange of contracts as soon as possible.
- Carry out weekly build sales meetings with your site manager and customer care manager to ensure all plots are on schedule for delivery on the window you have quoted and discuss all purchasers already moved in that are in survey window to make sure they are happy, all issues dealt with and that they are being chased to return a ‘YES’ survey for us.
- Be aware of market trends and remain updated on product knowledge & Competitors.
- Carry out weekly marketing audits to ensure your price list and website is correct and advertising the correct incentives and describing the correct features and benefits.
- Carry out general administration tasks including keeping CRM system up to date and detailed updates, filing correctly all purchasers’ details, replying to all emails and ensuring a clear and detailed handover to anyone covering your holiday or days off.
- Complete a home demonstration of the home along with your site manager, to show the customer how everything works and how to keep the property within warranty.
- Prepare for legal completions with gift hampers and legal completion boxes. Ensure all keys are checked and present ready to hand over to customer alongside the site manager.
What you will have:
- Experience of new homes sales.
- Excellent communication, organisational, self-motivational skills.
- Strong Microsoft Office skills.
- Excellent rapport building and negotiating skills.
- Flexibility to work the shifts mentioned to suit the needs of the business.
- Full UK Driving License.
- You must be able to work weekends.
What we will offer you:
Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK’s largest independent property development companies, with over 10,000 happy customers and more than 100 industry awards for design and quality – and it’s all thanks to the vision and passion of our dedicated team.
Our benefits include:
- Excellent basic with an OTE up to £60k.
- Commission and bonuses.
- 33 days holiday (inclusive of bank holidays).
- Private Medical Insurance.
- Employee Assistance Programme - EAP.
- Health Hero digital doctor - 24 hr virtual help and appointments.
- Health Assured Wisdom App.
- Competitive parental leave.
- 3x salary life assurance (paid option to increase to x4).
- Cycle to Work Scheme.
- Employer matched pension scheme of up to 5%.
- Flexible benefits including shopping vouchers, airport parking and reduced gym membership.
New Homes Sales Consultant in Chichester employer: Dandara Living
At Dandara, we pride ourselves on being a leading private housebuilder with over 30 years of experience in creating beautiful homes that enhance local communities. Our commitment to quality and customer service is reflected in our supportive work culture, where employees are encouraged to grow and excel, backed by competitive benefits such as a generous commission structure, private medical insurance, and a robust employee assistance programme. Join us in Petersfield or Chichester, where your passion for helping customers find their dream home will be rewarded in a dynamic and fulfilling environment.
StudySmarter Expert Advice🤫
We think this is how you could land New Homes Sales Consultant in Chichester
✨Tip Number 1
Get to know the company inside out! Research Dandara's projects, values, and community involvement. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you would sell a home. Prepare a brief introduction about your experience and why you’re passionate about new homes sales. Keep it engaging and confident!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an inside edge when applying through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and keep you top of mind as they make their decision.
We think you need these skills to ace New Homes Sales Consultant in Chichester
Some tips for your application 🫡
Show Your Passion for Homes:When you're writing your application, let your love for beautiful homes shine through! Talk about what excites you about the property market and how you can contribute to creating dream homes for customers.
Highlight Your Customer Service Skills:Since this role is all about providing a 5-star customer journey, make sure to showcase your experience in customer service. Share specific examples of how you've gone above and beyond to help clients in the past.
Be Organised and Detail-Oriented:Dandara values organisation, so when you write your application, demonstrate your attention to detail. Mention any tools or systems you've used to keep track of sales and customer interactions, like CRM systems.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Dandara Living
✨Know Your Product
Before the interview, make sure you’re well-versed in Dandara's homes and their unique features. Familiarise yourself with recent projects and awards. This will not only show your enthusiasm but also help you answer questions about how you can sell these homes effectively.
✨Showcase Your Customer Service Skills
Since this role is all about providing a 5-star customer journey, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think of specific situations that highlight your communication and rapport-building skills.
✨Be Ready to Discuss Market Trends
Stay updated on current market trends and competitors in the new homes sector. Be prepared to discuss how these trends could impact sales strategies at Dandara. This shows you’re proactive and understand the industry landscape.
✨Demonstrate Flexibility and Teamwork
Given the flexible working pattern, be ready to discuss how you adapt to changing schedules and work collaboratively with different teams. Share examples of how you’ve successfully worked with others to achieve common goals, especially in a sales environment.
