At a Glance
- Tasks: Support sales and service teams by managing CRM records and processing orders.
- Company: Join Danaher, a leader in life sciences and biotechnology with an inclusive culture.
- Benefits: Enjoy competitive benefits, including health care and paid time off.
- Other info: Dynamic team environment with opportunities for growth and innovation.
- Why this job: Make a real difference in scientific discovery while developing your skills.
- Qualifications: Experience in customer support and familiarity with ERP/CRM systems preferred.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Molecular Devices, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter.
Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team—rooted in collaboration, authenticity, and innovation—you’ll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.
The European Service Administrator is responsible for supporting the European Sales and Service teams by updating CRM records, producing quotations and invoices, processing service plan orders, and contributing to continuous improvement activities. This position reports to the European Service Admin Manager and is part of the Europe Service team located in Winnersh, UK and will be an on-site role.
In this role, you will have the opportunity to:
- Update internal and external CRM records utilizing Molecular Devices ERP Systems.
- Create quotations and invoices for billable work.
- Work Order Creation for our Field Service Engineers.
- Process Service Plans and Spare Part Orders.
- Participate in continuous improvement activities (including Daily Management).
- Perform ad hoc administrative tasks as needed.
The essential requirements of the job include:
- Experience in a customer‑facing support role using ERP/CRM systems (Oracle / Salesforce / ServiceMax) preferred.
- Experienced working in a high-volume role updating internal and external CRM records and creating quotations and invoices for billable work.
- Strong communication skills to support varied internal and external customers.
It would be a plus if you also possess previous experience in:
- Experience working in an international environment and matrix Organization (Europe/US).
- The job language is English, but an additional European language would be highly beneficial (i.e. German or French).
Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.
European Service Administrator in Wokingham employer: Danaher
At Danaher, we pride ourselves on being an inclusive employer that values diversity and fosters a culture of belonging. As a European Service Administrator at Molecular Devices in Winnersh, UK, you will not only contribute to life-saving innovations but also enjoy comprehensive benefits and opportunities for professional growth within a collaborative and innovative environment. Join us to make a meaningful impact in the life sciences sector while advancing your career in a supportive and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land European Service Administrator in Wokingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Molecular Devices on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Danaher’s culture and values. They love innovation and collaboration, so think of examples from your past that showcase these traits. Show them you’re a perfect fit!
✨Tip Number 3
Practice your communication skills! Since this role involves supporting various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Molecular Devices.
We think you need these skills to ace European Service Administrator in Wokingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the European Service Administrator role. Highlight your experience with CRM systems and customer support, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about working in life sciences and how your background makes you a great fit for our team. Don’t forget to mention any international experience or language skills!
Showcase Your Communication Skills:Since strong communication is essential for this role, make sure your application is clear and concise. Use professional language but let your personality shine through—after all, we value authenticity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows us you’re serious about joining our team at Molecular Devices.
How to prepare for a job interview at Danaher
✨Know Your CRM Systems
Familiarise yourself with the specific ERP/CRM systems mentioned in the job description, like Oracle or Salesforce. Be ready to discuss your experience with these tools and how you've used them in previous roles to manage customer data and create quotations.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers or team members in the past. Think about situations where you resolved issues or collaborated on projects, and be ready to share those stories.
✨Emphasise Continuous Improvement
Research Danaher’s system of continuous improvement and be prepared to discuss how you’ve contributed to similar initiatives in your past roles. Highlight any specific examples where your input led to better processes or outcomes.
✨Cultural Fit Matters
Molecular Devices values a culture of belonging and innovation. Reflect on your own values and experiences that align with this culture. Be ready to discuss how your unique viewpoint can contribute to their mission of driving scientific discovery.
