IDBS, a Danaher operating company, is hiring a SaaS Operations Analyst for a 14-month fixed-term role in Woking, UK. You will manage onboarding, in-life service, upgrades, and offboarding across the customer lifecycle.
You will resolve routine customer queries, handle standard service requests, and coordinate IQ/OQ qualification testing, ensuring compliant and reliable SaaS environments. Working with Engineering and Customer Success, you will help deliver timely service, follow QMS/ISO
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SaaS Operations Analyst — Life Sciences Impact in Woking employer: Danaher
Cytiva is an exceptional employer that fosters a culture of belonging and innovation, where your unique perspective is valued. With a commitment to employee growth and development, you will have the opportunity to lead impactful projects in life sciences while enjoying comprehensive benefits and a supportive work environment. Located across multiple strategic sites, including Puerto Rico and the UK, Cytiva offers a dynamic workplace that prioritises safety, quality, and continuous improvement, making it an ideal place for those looking to make a meaningful difference in human health.
