At a Glance
- Tasks: Lead global service compliance strategy and ensure regulatory adherence.
- Company: Join Danaher, a diverse and inclusive leader in life sciences and diagnostics.
- Benefits: Comprehensive benefits, remote work options, and opportunities for personal growth.
- Other info: Dynamic role with travel opportunities and a focus on continuous improvement.
- Why this job: Make a real impact on global healthcare with your unique perspective.
- Qualifications: Master’s degree and 10 years in quality or compliance within medical devices.
The predicted salary is between 63000 - 77000 £ per year.
This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Radiometer, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We’re a team that celebrates diverse ideas and continuous improvement. Here, you’ll find a place to grow and make a real impact, with your unique perspective driving us forward in improving patient care.
The Senior Manager, Technical Service & Compliance is responsible for leading global service compliance strategy, ensuring adherence to regulatory, quality, and internal standards across service operations. This role drives governance, audit readiness, and continuous improvement to mitigate risk and enhance operational excellence. This position reports to the Director, Global Technical Service and is part of the Global Service located in Europe and will be a remote role.
In this role, you will have the opportunity to:
- Lead global service compliance strategy and execution, ensuring alignment with regulatory and quality standards
- Own and maintain the Service QMS, driving consistent implementation across regions
- Manage CAPA processes, field actions, and compliance investigations in line with regulatory requirements
- Ensure audit and inspection readiness; lead internal and external quality system audits
- Own and improve the QCT process (with focus on QCT1), ensuring timely and compliant triage
- Develop and deliver quality insights, driving data-based decision-making and continuous improvement
- Serve as the key compliance interface across Service, R&D, Regulatory Affairs, and Post-Market Surveillance to ensure end-to-end issue resolution
The essential requirements of the job include:
- Master’s degree within Regulatory, Engineering, STEM or Commercial
- 10 years of progressive experience in quality, compliance, or service operations within the medical device industry or related regulated healthcare sector
- Deep understanding of ISO 13485, 21 CFR Part 820, MDR, and other global regulatory frameworks
- Experience in leading CAPA systems, audit processes, field action coordination, and compliance investigations within a regulated environment
- Hands-on experience in Data Analytics and Dashboards through PowerBI and advanced Excel
- Proven leadership capability with strong stakeholder communication and the ability to drive change management initiatives
- Experience in designing and implementing scalable compliance processes with demonstrated impact on audit outcomes and customer satisfaction metrics
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel up to 20%, including international travel as required
It would be a plus if you also possess previous experience in:
- Experience in diagnostics, medical devices, or life sciences industry
- Certification in quality/compliance (e.g., Six Sigma Black Belt, ISO Lead Auditor)
- Exposure to global service network operations
Radiometer, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Senior Manager, Technical Service & Compliance employer: Danaher
At Pall Corporation, we are committed to fostering a culture of belonging and innovation, where your unique perspective is valued. As a fully remote employer, we offer flexible work arrangements that empower you to thrive while making a tangible impact in life sciences and biotechnology. With a strong focus on employee growth and development through the Danaher Business System, you will have the opportunity to enhance your skills and contribute to meaningful projects that advance health and safety globally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Technical Service & Compliance
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Danaher looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Manager, Technical Service & Compliance
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Danaher. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Danaher
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Danaher’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
