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- Tasks: Be the go-to person for customer requests and ensure top-notch service.
- Company: Join a leading life sciences company making a difference.
- Benefits: Competitive pay, supportive team, and opportunities for growth.
- Why this job: Make a real impact in life sciences while helping customers thrive.
- Qualifications: GCSE diplomas, fluent in Dutch, and 2+ years in customer service.
- Other info: Dynamic work environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading life sciences company is seeking a Customer Service Advocate based in Milton Keynes. The role requires acting as the main contact for customer requests, managing field service activities, and ensuring customer satisfaction.
Essential qualifications include:
- GCSE diplomas
- Fluency in Dutch
- 2+ years in a similar role
Experience with SAP and Salesforce is a plus. Join us to make a real impact in life sciences.
Customer Service Advocate – Impact in Life Sciences in Milton Keynes employer: Danaher
Contact Detail:
Danaher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advocate – Impact in Life Sciences in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the life sciences field, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of SAP and Salesforce. Even if you’re not an expert, showing that you’re willing to learn can really impress the hiring team.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve turned a negative experience into a positive one. Being able to share these stories will show your potential employer that you know how to keep customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advocate – Impact in Life Sciences in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially if you've worked in life sciences before. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Show Off Your Language Skills: Since fluency in Dutch is a must, make sure to mention it prominently in your application. If you have any relevant certifications or experiences using Dutch in a professional setting, include those too – we love seeing that!
Highlight Relevant Experience: If you've got experience with SAP or Salesforce, shout about it! These tools are super important for the role, and we want to know how you've used them to enhance customer satisfaction in your previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Danaher
✨Know Your Stuff
Before the interview, brush up on your knowledge of life sciences and the specific services the company offers. Familiarise yourself with common customer service scenarios in this field, as well as any relevant terminology. This will show that you’re genuinely interested and prepared.
✨Showcase Your Language Skills
Since fluency in Dutch is essential, be ready to demonstrate your language skills during the interview. Practice answering common interview questions in Dutch, and don’t hesitate to switch languages if it feels natural. This will highlight your proficiency and make a great impression.
✨Highlight Relevant Experience
With 2+ years in a similar role, make sure to share specific examples from your past experiences that showcase your customer service skills. Discuss how you’ve handled difficult situations or improved customer satisfaction, especially if you’ve used tools like SAP or Salesforce.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s approach to customer service in the life sciences sector. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals. It’s a win-win!
