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- Tasks: Provide on-site technical support and repair for diagnostic products.
- Company: Join Beckman Coulter Diagnostics, a leader in healthcare innovation.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology.
- Qualifications: Bachelor’s in Engineering or relevant diploma; strong communication skills required.
- Other info: Dynamic team culture focused on results and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.
We are currently looking for a Field Service Engineer for the South West area of the UK, who will have the possibility to conduct service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnose system failures and determine the most cost-effective solution. Escalates complex issues to a greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. In addition, they will demonstrate the ability to utilize critical thinking and analysis to make decisions, solve problems and implement solutions. They will be able to communicate and listen honestly and create empathy with the customer, colleagues and collaborators.
Key Responsibilities:
- Provide Technical Customer support, on-site assistance to our customers.
- Escalates complex issues to greater level of technical support.
- Responds to customer support calls within an assigned territory.
Key Requirements:
- Bachelor’s degree in Engineering is preferable or Biotech Technical/Electronic Secondary School Diploma, proficient English is mandatory.
- Open to travel, (driving license is mandatory).
- Good communication and interpersonal skills.
- Able to work autonomously, being a team player as well.
- Experience with Salesforce will be beneficial.
You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important. You will work in a leading global company, with a leader who cares about you, your strengths and will help you to develop the best possible version of yourself.
Field Service Engineer (South West England) employer: Danaher
Contact Detail:
Danaher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (South West England)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Beckman Coulter Diagnostics on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to field service engineering. Think about how your skills in problem-solving and customer support can shine through. We want to see your personality and how you handle real-life scenarios!
✨Tip Number 3
Show off your technical skills! If you have experience with Salesforce or any relevant tools, make sure to highlight that during your discussions. It’s all about demonstrating how you can hit the ground running in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Beckman Coulter Diagnostics.
We think you need these skills to ace Field Service Engineer (South West England)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience, especially in technical support and problem-solving, as these are key for us at Beckman Coulter Diagnostics.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the role and the company. Share specific examples of how your skills align with our mission to improve patient lives through diagnostics.
Showcase Your Communication Skills: Since good communication is crucial for this position, make sure to demonstrate your ability to convey complex information clearly in your application. We value honesty and empathy in our interactions!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Danaher
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the products and IT solutions you'll be working with. Be ready to discuss how you've solved technical issues in the past and show that you can think critically under pressure.
✨Showcase Your Communication Skills
This role requires excellent communication and interpersonal skills. Practice explaining complex technical concepts in simple terms. During the interview, focus on how you can create empathy with customers and colleagues, as this will be key in your day-to-day interactions.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios where you’ll need to diagnose system failures or suggest cost-effective solutions. Prepare by thinking through common issues in the field and how you would approach them. This will showcase your analytical skills and ability to work autonomously.
✨Emphasise Teamwork and Autonomy
While you'll be working independently, being a team player is crucial. Share examples of how you've collaborated with others in previous roles, and also highlight instances where you've successfully worked alone. This balance is essential for the dynamic environment at Beckman Coulter.
