At a Glance
- Tasks: Install and maintain diagnostic equipment, ensuring top-notch service for healthcare facilities.
- Company: Beckman Coulter Diagnostics, a leader in clinical diagnostics with a culture of innovation.
- Benefits: Competitive salary, travel opportunities, and a clear personal development plan.
- Other info: Join a dynamic team with opportunities for growth and global impact.
- Why this job: Make a real difference in patient healthcare while working with cutting-edge technology.
- Qualifications: Field service experience and relevant qualifications in Biomedical Science or Engineering.
The predicted salary is between 29700 - 36300 £ per year.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter.
The Field Service Engineer is responsible for providing excellent support to our customers while installing and maintaining diagnostic instrumentation and systems in hospitals and laboratory environments. You'll be the face of Beckman Coulter, supporting our customers to directly impact patient healthcare. This position reports to the Field Technical Service Manager and is part of the UK Field Service team, working remotely within diagnostic pathology laboratories and other NHS and private healthcare facilities, predominately covering the Northumbria area.
In this role, you will have the opportunity to:
- Complete fault diagnosis, repairs, preventative maintenance, modifications, installations and decommissions of a range of diagnostic medical equipment including Immunoassay, Chemistry and Haematology diagnostic analysers, as well as automated track systems.
- Represent Beckman Coulter on site, delivering a professional, customer-focused service and ensuring equipment is maintained to the highest safety and performance standards.
- Partner with the customer to not only resolve technical issues but maximise the instrument's usage.
- Develop and build knowledge to understand the industry, the Company, the products, and the team, supported by a clear personal Development Plan.
The essential requirements of the job include:
- Field Service experience in a laboratory setting, or comparable environment, servicing diagnostic instrumentation.
- Strong troubleshooting communication skills with proven experience delivering outstanding customer-focused service.
- Relevant qualification, such as BSc, HND or HNC, in Biomedical Science, Biomedical Engineering, Electronics, Electrical Engineering or equivalent.
Travel & Other Requirements:
- Ability to travel to customer sites up to 100% of the time.
- A full UK driver’s license.
- Ability to participate on a planned on-call rota to provide out-of-hours remote customer support as required.
It would be a plus if you also possess previous experience in:
- Experience working with instrumentation software and firmware modifications and upgrades.
- Experience using service reporting software.
- Knowledge of medical device regulations and compliance requirements.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.
Field Service Engineer (Northumbria) employer: Danaher
Cytiva is an exceptional employer that fosters a culture of belonging and innovation, where your unique perspective is valued. With a commitment to employee growth and development, you will have the opportunity to lead impactful projects in life sciences while enjoying comprehensive benefits and a supportive work environment. Located across multiple strategic sites, including Puerto Rico and the UK, Cytiva offers a dynamic workplace that prioritises safety, quality, and continuous improvement, making it an ideal place for those looking to make a meaningful difference in human health.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (Northumbria)
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Danaher as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Danaher and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Danaher’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer (Northumbria)
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Danaher, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Danaher, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Danaher.
How to prepare for a job interview at Danaher
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Danaher offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Danaher but also helps you get a feel for whether you’d thrive in that environment.
