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- Tasks: Educate customers and provide technical support for innovative products.
- Company: Join Danaher, a leader in science and technology with a mission to change lives.
- Benefits: Competitive pay, health support, career growth, and a friendly workplace culture.
- Why this job: Make a real impact by helping customers understand and use life-changing technology.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunities available globally with a focus on inclusion and personal development.
The predicted salary is between 30000 - 42000 £ per year.
Danaher builds on a legacy of over 40 years of changing lives through science and technology. We continually look to the future to discover how we can use our expertise to create a positive impact for people worldwide. Our customer support team connects the bright scientific minds that make our solutions with the customers who use them. They provide the backbone for success in our three areas of expertise: Life Sciences, Biotechnology and Diagnostics. Impact the lives of millions by guiding the adoption of innovative technology.
A job in customer support at Danaher means working with our customers to get the most value from what we create. Here are a few ways our support jobs improve customer experiences and provide better health outcomes:
- Offering technical expertise: Customer support professionals provide specialized knowledge on complex technology. They also bridge the gap between customers and technical teams.
- Maintaining relationships: Complex problems require committed partnerships. Customer support experts build trust and ensure satisfaction by answering questions and concerns.
- Educating customers: Pave the way for positive health outcomes by offering training and demonstrations that show the uses of our products and solutions.
While scientific minds work behind the scenes to advance change, customer support experts communicate the value of innovations with clients. In doing so, they enhance the global impact of what we create. They accomplish this work through tasks like:
- Educating customers about products
- Documenting customer communication
- Collaborating with internal support and development teams
Our support teams may work in the field, providing repairs and product assistance. These experts can also serve customers by acting as liaisons between customers and internal teams. Danaher offers customer support positions in Australia, Germany, Spain, the United Kingdom, the United States and elsewhere. Team members may work at any of our over 15 businesses, supporting each company's focus.
Advancements in science and technology change lives, but only when customers understand the value of new products and services. Our support team communicates and reinforces this value, helping customers get the most from what we create. Beyond offering the chance to change lives, we also provide career benefits, including:
- Mobility: We value our team members and offer careers where customer support professionals can develop and improve.
- Support: Our competitive benefits support financial and physical health for individuals and their families.
- Inclusion: At Danaher, we're committed to creating a more inclusive workplace that values different perspectives.
- Culture: Our smaller companies create personal and friendly workplaces that appreciate each team member.
Our customer support teams work to connect people with technology that changes lives. They provide education, communicate with customers and offer product support. As part of our customer support teams, you will join us in promoting a better world through innovative products. View our opportunities online and apply for available positions today. We also offer a talent community that provides monthly job recommendations to fit your skills and interests.
Customer Support 204 employer: Danaher
Contact Detail:
Danaher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support 204
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Danaher on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Danaher's mission and values. Show us how your skills align with their commitment to improving lives through science and technology. It’s all about making that connection!
✨Tip Number 3
Practice common customer support scenarios. Think about how you would handle tricky customer questions or tech issues. We want to see your problem-solving skills in action during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can explore all the different roles available in customer support across the globe.
We think you need these skills to ace Customer Support 204
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer support shine through! We want to see how much you care about helping others and making a positive impact.
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your relevant experience and skills that align with what we do at Danaher. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, just like we do with our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Danaher
✨Know the Company Inside Out
Before your interview, take some time to research Danaher and its impact on the fields of Life Sciences, Biotechnology, and Diagnostics. Understanding their mission and values will help you align your answers with what they’re looking for.
✨Showcase Your Technical Expertise
As a customer support professional, you’ll need to demonstrate your technical knowledge. Be prepared to discuss any relevant experience you have with complex technologies and how you’ve used that expertise to solve problems in the past.
✨Emphasise Relationship Building
Customer support is all about maintaining relationships. Share examples of how you’ve built trust with customers or colleagues, and how you’ve handled difficult situations to ensure satisfaction.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think of specific instances where you educated customers or collaborated with teams to resolve issues. This will show your ability to think on your feet and apply your skills effectively.
