At a Glance
- Tasks: Service and maintain Cytiva systems while exploring sales opportunities in the Cambridge area.
- Company: Cytiva, part of Danaher, dedicated to life sciences and biotechnology.
- Benefits: Competitive benefits, flexible remote work, and opportunities for personal growth.
- Other info: Join a collaborative team focused on continuous improvement and impactful solutions.
- Why this job: Make a real difference in health by supporting life-saving technologies.
- Qualifications: Technical/College/University graduate with skills in mechanical, electrical, or scientific fields.
The predicted salary is between 30000 - 40000 £ per year.
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
The Field Service Engineer is responsible for the servicing and maintenance of Cytiva systems on customer sites across the Cambridge area, encompassing London and Oxford. You will also be tasked with exploring sales opportunities within the region. We are increasing our product range and customer support; therefore, we have a fantastic opportunity for you to join our team of mobile Service Engineers. This position reports to the Area Team Leader and is part of the Field Service team working remotely within the region.
What you will do:
- Carry out planned activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties.
- Provide advice on the use and care of instruments to customers, maintaining a high level of technical and customer management skill.
- Participate in the organizing of preventive maintenance visits.
- Maintain on-going communication with other Company staff and ensure adequate liaison with and support for the Sales team.
- Maintain a positive and collaborative working relationship with other field service staff and the Sales force to ensure the customer needs are understood and met.
- Seek opportunities to expand the after-sales support business.
- Comply with Environment, Health and Safety (EHS) Policy, laws, rules and procedures and complete all EHS training within agreed deadlines.
Who you are:
- A Technical/College/University graduate skilled in the mechanical, electrical or scientific field.
- The successful candidate will be able to demonstrate aptitude towards rapid, parallel and repeatable execution of defined maintenance tasks to an aggressive timetable.
- Naturally driven to eliminate “wastes” at every opportunity, cognizant of the benefits of continual small improvements in areas that are under local control.
- Resilient in the face of internal and external customers’ demands to divert from primary task, but flexible enough to recognize the rare occasions that a concession may be necessary.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Valid passport with the ability to travel visa free – in Europe and the USA as and when required.
- Travel including overnight stays away from your home base as and when required in the pursuance of work.
- Valid driver’s license.
- Requirement to lift and manoeuvre items/equipment within the EHS guidelines.
It would be a plus if you also possess previous experience in:
- Exposure to the Research and Pharma industry.
- Previous exposure in a Customer facing role.
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
Explore the flexibility and challenge that working for Cytiva can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
T1 - Field Service Technician Cambridge, Oxford & London triangle employer: Danaher
Cytiva, a part of Danaher, is an exceptional employer that prioritises innovation and employee growth within the life sciences sector. With a strong commitment to a culture of belonging, employees are encouraged to contribute their unique perspectives while enjoying flexible working arrangements and comprehensive benefits. Joining Cytiva means being part of a team dedicated to making a tangible impact on human health, all while fostering a supportive environment that values continuous improvement and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land T1 - Field Service Technician Cambridge, Oxford & London triangle
✨Get Involved in Local Research Communities
Tap into local biotechnology meetups and research forums. These are great places to mingle with industry professionals, share your passion, and even discover unadvertised job openings. It's all about getting your face known in the field!
✨Leverage University Alumni Networks
If you're a recent grad, don’t underestimate the power of your university’s alumni network! Reach out to alumni working in biotechnology to gather tips about job openings at companies like Danaher. You'd be surprised how willing people are to help out a fellow grad!
✨Show Off Your Projects
Curate a portfolio showcasing any research projects or internships you've completed in biotechnology. This tangible evidence of your skills can really impress employers when you chat with them at networking events or interviews. It's about making that killer first impression!
✨Stay Up-to-Date with Industry Trends
Biotech is a fast-paced field, so keeping yourself updated with the latest advancements is crucial. Attend industry conferences, webinars, or workshops to broaden your knowledge and meet potential employers. Plus, it’ll give you fantastic talking points for your interviews at places like Danaher!
We think you need these skills to ace T1 - Field Service Technician Cambridge, Oxford & London triangle
Some tips for your application 🫡
Show Off Your Lab Skills:In the biotechnology field, it's super important to highlight your lab experience in your CV. Be sure to mention specific techniques or instruments you've mastered (think PCR, gel electrophoresis, etc.) and any relevant projects you've worked on. This will show Danaher that you have the hands-on skills they need.
Tailor Your Technical Skills:Make sure to emphasise your technical skills, especially those relevant to the biotechnology sector. Include any software tools or programming languages you've used, like R or Python for data analysis, which could be key for this role at Danaher.
Craft a Compelling Cover Letter:Since this is a full-time role, your cover letter should reflect not only your passion for biotechnology but also your long-term career ambitions. Share why you're excited about the work that Danaher does and how you envision contributing to their goals. This shows that you’re not just looking for any job, but you're genuinely invested in this opportunity.
Include Your Papers and Projects:If you've published any papers or contributed to significant projects, mention them! These documents can boost your application and provide tangible evidence of your expertise in the biotechnology field. Don’t forget to link to any relevant publications or project summaries—this can set you apart from other candidates.
How to prepare for a job interview at Danaher
✨Brush Up on Lab Techniques
Since you're eyeing a full-time gig in biotechnology, make sure you're well-versed in the lab techniques relevant to the role. Be ready to talk about PCR, CRISPR, or any specific methods mentioned in the job description at Danaher. You might even be asked to demonstrate your understanding of these processes.
✨Know Your Bioinformatics Tools
Get comfortable with bioinformatics tools that are commonly used in the industry, like BLAST or Bioconductor. These are key in biotechnology, and having hands-on experience or at least familiarity can set you apart. Prepare to discuss any relevant projects you've worked on, especially if they involved data analysis or genomic research.
✨Show Your Teamwork Skills
Biotech often involves collaboration across multiple disciplines. Be ready to share stories that highlight your teamwork and communication skills, especially in research projects. Think about working with different teams at university or any internships – this is where you can show how well you fit into Danaher's culture.
✨Research Recent Biotech Innovations
Stay updated on the latest trends and breakthroughs in biotechnology. Knowing what's happening in the field can help you engage in more meaningful discussions during your interview. Bring up recent articles or advancements that excite you, especially those related to the work being done at Danaher. This shows your passion for the industry!
