Global Strategic Accounts Leader in Portsmouth

The Director, Global Strategic Accounts (f/m/d) defines and leads the global account strategy for a portfolio of key multinational customers within the Food & Beverage segment. The role drives sustainable, profitable growth by building strategic partnerships, expanding share of wallet, and ensuring consistent, high-quality execution across regions. Success in this role requires aligning cross‑functional stakeholders around customer‑backed priorities, translating insights into actionable account plans, and delivering differentiated, scalable solutions that strengthen Pall’s global position. This position reports to the Vice President/GM F&B and is part of the Commercial organization located in Germany or United Kingdom and will be an on‑site role.

Responsibilities

• Lead and develop a global team of Strategic Account Managers to deliver consistent execution across key multinational customers, strengthening organizational capability, commercial consistency, and account performance across priority global markets.
• Serve as the executive interface to global key accounts, owning negotiation of framework and long‑term agreements, while building trusted senior‑level partnerships that expand strategic relevance and long‑term enterprise value.
• Deliver profitable growth (orders, shipments, and margin) within GSA targets through strong cross‑functional alignment and DBS rigor, ensuring disciplined execution, forecast accuracy, margin optimization, and performance transparency.
• Set and drive global account strategy through deep understanding of customer business models, value chains, strategic priorities, and market dynamics, translating insight into focused growth plans and commercial action.
• Diagnose complex business challenges and uncover scalable growth opportunities, applying structured problem‑solving to identify root causes, anticipate customer needs, and convert insight into differentiated solutions.
• Apply rigorous commercial and market judgment to assess competitive dynamics, risk‑return trade‑offs, and regional opportunity pools, prioritizing the highest‑impact actions across the global account portfolio.
• Lead enterprise‑wide account execution across sales, marketing, and operations, ensuring alignment, accountability, and innovation to deliver share gain, revenue growth, and long‑term strategic customer outcomes.

Qualifications

• Bachelor’s degree in business, Life Sciences, Engineering, or related field; advanced degree (e.g., MBA or Master’s) preferred.
• 10+ years of commercial experience, including direct responsibility for global key or strategic account management.
• Industry experience in Food & Beverage (e.g., beer, wine, food, alternative protein) and/or Life Sciences, including exposure to market dynamics and competitive landscape analysis.
• Proven track record of achieving or exceeding revenue targets and managing large, complex accounts.
• Strong communication and executive presence, with fluency in written and spoken English.
• Demonstrated ability to navigate complexity, influence stakeholders, and drive outcomes across global organizations.
• On‑site role, requiring high engagement with internal teams and customer interactions.
• Ability to travel up to 50% of the time.