Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.The Contract & Relationship Manager is responsible for the full ownership of the governance and oversight of multiple complex contracts. They will oversee the provision of contractual services delivered to our customers, aligning with our mission and values. This position reports to the Managed Service Contracts Manager and is part of the Managed Service Contracts Team. You will be the Managed service contract dedicated to one of our biggest customer in London area (SWLP. South West London Pathology).Undertake all aspects of contract evaluation and governance including KPISMonitor sub-contractor contract compliance to detail Key Performance Indicators and take appropriate actions as agreed with line management and key stakeholders.Draft standard contract documents such as non-disclosure agreements, change control documents, Framework schedules, etc. as and when requiredProvide excellent customer experience, being knowledgeable about your job, having pride in yourself and your abilities, and giving the customer your best to create loyalty and stand out among the restManage performance and financial statistics for both Beckman Coulter and sub-contractors and investigate all opportunities to control and drive down costs, whilst pursuing continual improvements in performance.Knowledge of Managed Services with account management experience, delivering and monitoring contract performance / complianceExcellent customer service, business management techniques and negotiation skills with negotiation principles experienceExperience working in a team handling complex projects with management of multiple stakeholders with varying agendasOutstanding planning and organisational skills with evidence of creation and execution of successful strategic plans and contract performanceAn understanding of public procurement and supplier management in a laboratory setting.Travel, Motor Vehicle Record & Physical/Environment Requirements:Ability to travel - the role requires 70% travel, and days dedicated at SWLP offices. Some wider travel with overnight stays may be requiredMust have a valid driver’s license with an acceptable driving recordIt would be a plus if you also possess previous experience in:Tender proposal managementProcurement and supply chain processBeckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefits that add value to our lives. Whether it’s a health care program or paid time off, our programmes contribute to life beyond the job.Whether it’s a health care programme or paid time off, our programmes contribute to life beyond the job. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.Full time
Contract and Relationship Manager in London employer: Danaher Corporation
Abcam is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in the vibrant city of Cambridge, the company fosters a collaborative work culture where innovation thrives, offering numerous opportunities for career advancement and skill development. With a strong commitment to environmental health and safety, Abcam provides a meaningful work environment where you can make a real impact while enjoying a supportive team atmosphere.
