At a Glance
- Tasks: Support employees and managers through complex HR situations with a people-first approach.
- Company: Cytiva, part of Danaher, dedicated to transforming human health.
- Benefits: Comprehensive benefits, including healthcare and paid time off.
- Other info: Join a collaborative team focused on continuous improvement and impactful solutions.
- Why this job: Make a real difference in life sciences while growing your HR expertise.
- Qualifications: 5+ years in HR operations and strong problem-solving skills required.
The predicted salary is between 37800 - 46200 £ per year.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter.
The Human Resources (HR) Generalist plays a meaningful role in shaping employee experience at our Ilfracombe site and is responsible for partnering with associates and leaders during moments that matter. As part of the HR Operations team, this role brings policies and processes to life through thoughtful local execution, trusted guidance, and practical problem‐solving.
In this role, your areas of focus will be:
- Complex Case Resolution: Resolve moderate to complex, non-standard, or escalated HR cases across core HR domains (e.g., employee lifecycle transactions, time and attendance, benefits, and policy interpretation), applying judgment within approved policies, playbooks, and governance standards.
- Subject Matter Expertise & Enablement: Act as a subject-matter expert for HR Service Delivery agents by providing guidance, coaching, and decision support for complex scenarios.
- Service Design & Continuous Improvement: Identify recurring demand drivers, defects, and escalation patterns; perform basic root-cause analysis and propose countermeasures.
- Operational Excellence & Governance: Operate within defined SLAs, quality standards, and case handling expectations whilst ensuring compliance with data privacy, confidentiality, and audit requirements.
- Scope & Operating Model Alignment: Support the Ilfracombe site while operating within a broader matrixed HR operating model with clear routing, escalation, and ownership rules.
Who You Are:
- 5+ years in HR operations, shared services, employee relations support, or a relevant HR specialty area.
- Strong analytical and problem-solving skills with a continuous improvement mindset and demonstrated ability to independently resolve complex HR issues using sound judgment and documented policy guidance.
- Strong proficiency in HRIS and case management tools; able to navigate cross-functional systems and data to resolve issues.
- Ability to flex between case resolution, HRSD enablement, and improvement work based on service demand.
- Bachelor's degree preferred; equivalent experience considered.
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
Human Resources (HR) Generalist employer: Danaher Corporation
Abcam is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in the vibrant city of Cambridge, the company fosters a collaborative work culture where innovation thrives, offering numerous opportunities for career advancement and skill development. With a strong commitment to environmental health and safety, Abcam provides a meaningful work environment where you can make a real impact while enjoying a supportive team atmosphere.
