At a Glance
- Tasks: Provide service and support for advanced medical technology, ensuring customer satisfaction.
- Company: Join Leica Microsystems, a leader in life sciences and innovative technology.
- Benefits: Enjoy competitive pay, flexible remote work, and comprehensive health benefits.
- Other info: Remote role with opportunities for travel and professional growth.
- Why this job: Make a real difference in healthcare while working with cutting-edge technology.
- Qualifications: Bachelor’s degree in engineering or related field; strong communication skills.
The predicted salary is between 52952 - 64720 £ per year.
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Shape the Future with Us! At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions.
With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world. Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.
The Field Service Engineer is responsible for ensuring quick resolution of complex customer challenges and empowering team members with their functional knowledge. Working across all levels of the business, you will play a key role in contributing to the growth of overall business beyond service as well. This will require collaborating with team members at the point of impact and across the organization. Identify and implement opportunities to improve, while also operating as a change agent to ensure processes and standard work are being sustained and effective. This position reports to the UK Service Manager and is part of the North EMEA Service Team. The Role will be fully remote.
In this role, you will have the opportunity to:
- Perform service, repair, installation, and testing of products or IT solutions at customer sites.
- Diagnose system failures, identify cost-effective solutions, and escalate complex technical or quality issues when needed.
- Respond to customer service requests within the assigned territory and may support the development of new service or product agreements.
The essential requirements of the job include:
- Bachelor’s Engineer Degree Required or similar
- English and preferably regional language
- Excellent Microsoft Office application skills (Word, Excel, PowerPoint)
- Ability to travel within the South UK Region and occasional support to UK / EMEA region (Up to 70% travel).
- Must have a valid driver’s license with an acceptable driving record.
- Ability to lift, move or carry equipment & tools.
It would be a plus if you also possess previous experience in:
- Background in Medical Field
- Technical expertise in handling advanced repairs, calibrations, upgrades and allied tasks.
- Able to manage customer requirements - Account Management
- Networking, influencing, and communicating effectively across functions and at all levels.
- Excellent visual, written, and other communication skills.
- Training and/or coaching experience.
- Experience in maintaining, applying global processes.
- Track record of delivering standardization, simplification and continuous improvement across key business areas.
- Experience in working in a matrix organisation including building relationships remotely and cross culturally.
Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
Explore the flexibility and challenge that working for Leica Microsystems can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
Field Service Engineer - London (Medical) employer: Danaher Corporation
Abcam is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in the vibrant city of Cambridge, the company fosters a collaborative work culture where innovation thrives, offering numerous opportunities for career advancement and skill development. With a strong commitment to environmental health and safety, Abcam provides a meaningful work environment where you can make a real impact while enjoying a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - London (Medical)
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Danaher Corporation as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Danaher Corporation and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Danaher Corporation’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - London (Medical)
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Danaher Corporation, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Danaher Corporation, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Danaher Corporation.
How to prepare for a job interview at Danaher Corporation
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Danaher Corporation offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Danaher Corporation but also helps you get a feel for whether you’d thrive in that environment.
