At a Glance
- Tasks: Install and maintain diagnostic equipment, providing top-notch support to healthcare professionals.
- Company: Beckman Coulter Diagnostics, a leader in clinical diagnostics with a culture of innovation.
- Benefits: Comprehensive benefits, competitive salary, and opportunities for personal development.
- Other info: Dynamic role with travel opportunities and a clear path for career growth.
- Why this job: Make a real difference in patient healthcare while working with cutting-edge technology.
- Qualifications: Experience in servicing electromechanical instrumentation and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, impacting 1.2 billion patients and more than three million clinicians per year.
The Field Service Engineer is responsible for providing excellent support to our customers while installing and maintaining diagnostic instrumentation and systems in hospitals and laboratory environments. You will be the face of Beckman Coulter, supporting our customers to directly impact patient healthcare.
This position reports to the Field Technical Service Manager and is part of the UK Field Service team, working remotely within diagnostic pathology laboratories and other NHS and private healthcare facilities, predominantly covering the London area.
In this role, you will have the opportunity to:
- Complete fault diagnosis, repairs, preventative maintenance, modifications, installations and decommissions of a range of diagnostic medical equipment including Immunoassay, Chemistry and Haematology diagnostic analysers, as well as automated track systems.
- Represent Beckman Coulter on site, delivering a professional, customer-focused service and ensuring equipment is maintained to the highest safety and performance standards.
- Partner with the customer to resolve technical issues and maximise the instrument's usage.
- Develop and build knowledge to understand the industry, the Company, the products, and the team, supported by a clear personal Development Plan.
The essential requirements of the job include:
- Experience servicing and repairing electromechanical instrumentation and/or strong end-user experience on diagnostic instrumentation in a pathology environment.
- Strong troubleshooting and communication skills with proven experience delivering outstanding customer-focused service.
- Relevant qualification, such as BSc, HND or HNC, in Biomedical Science, Biomedical Engineering, Electronics, Electrical Engineering or equivalent.
Travel & Other Requirements:
- Ability to travel to customer sites up to 100% of the time.
- A full UK driver’s license.
- Ability to participate on a planned on-call rota to provide out-of-hours remote customer support as required.
It would be a plus if you also possess previous experience in:
- Experience working with instrumentation software and firmware modifications and upgrades.
- Experience using service reporting software.
- Knowledge of medical device regulations and compliance requirements.
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.
Field Service Engineer - London employer: Danaher Corporation
Beckman Coulter Diagnostics is an exceptional employer, offering a vibrant work culture that prioritises innovation and collaboration in the life sciences sector. Employees benefit from comprehensive health care programs, generous paid time off, and a clear personal development plan that fosters growth and learning. Working in London, you will be at the forefront of impactful healthcare solutions, directly contributing to patient care while enjoying the support of a global leader committed to your success.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Beckman Coulter. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance for an interview or a meeting, be ready to discuss specific examples of how you've tackled technical challenges in the past. This is your moment to shine and demonstrate your problem-solving abilities.
✨Tip Number 3
Research, research, research! Familiarise yourself with Beckman Coulter’s products and the latest trends in diagnostics. The more you know, the better you can engage during conversations and show your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in patient healthcare.
We think you need these skills to ace Field Service Engineer - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with electromechanical instrumentation and any relevant qualifications. We want to see how your skills align with what we do at Beckman Coulter!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for life sciences and diagnostics, and explain why you’re excited about the opportunity to make a difference in patient healthcare. Let us know what makes you unique!
Showcase Your Customer Service Skills:Since you'll be the face of Beckman Coulter, it’s crucial to demonstrate your outstanding customer service skills. Provide examples of how you've resolved technical issues and partnered with customers in the past. We love a good success story!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Beckman Coulter!
How to prepare for a job interview at Danaher Corporation
✨Know Your Stuff
Make sure you brush up on your knowledge of electromechanical instrumentation and diagnostic systems. Familiarise yourself with the specific equipment mentioned in the job description, like Immunoassay and Chemistry analysers. This will show that you're not just interested in the role, but that you understand the technical aspects involved.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be the face of Beckman Coulter. Prepare examples of how you've delivered outstanding customer service in the past. Think about times when you resolved technical issues or improved a customer's experience—these stories will highlight your ability to partner effectively with clients.
✨Understand the Company Culture
Research Beckman Coulter and Danaher’s commitment to innovation and continuous improvement. Be ready to discuss how you can contribute to their culture of belonging and impact. Showing that you align with their values will make you a more attractive candidate.
✨Prepare for Technical Questions
Expect to face some technical questions during your interview. Brush up on troubleshooting techniques and any relevant software or firmware modifications you've worked with. Being able to confidently discuss these topics will demonstrate your expertise and readiness for the role.
