Quality Improvement Lead Cardiff

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life‑saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life‑changing career.

The Quality Improvement Lead drives operational quality performance across the Cardiff site, strengthening manufacturing reliability and right‑first‑time execution. The role partners with the wider Quality function and works cross‑functionally to lead quality and reliability improvement initiatives that protect product quality and customer trust.

Location: Cardiff, United Kingdom

Role Type: On‑site

Reporting to: Senior QA/QC Manager

What you will do:

• Deliver targeted quality initiatives across the site that improve reliability and right‑first‑time performance, aligned to site priorities and DBS principles.
• Partner with the wider Quality function and relevant stakeholders to identify quality issues and execute practical improvements.
• Track and trend nonconformances and customer complaints, driving focused actions to reduce recurrence and overall NC and complaint counts, in partnership with the relevant owners.
• Apply data and quality tools (e.g., SPC, capability, Pareto, trend analysis) to quantify performance, confirm root causes, and measure the impact of improvements.
• Own and deliver initiatives that reduce Cost of Quality by strengthening process controls, improving process robustness, and embedding sustainable standard work.

Who you are:

• Degree (or equivalent experience) in Engineering, Science, or a related discipline.
• 5+ years’ experience in ISO‑regulated / cGMP manufacturing (e.g., ISO 13485, pharmaceutical, FDA/MHRA regulated environments) with strong quality exposure.
• Works with a high level of autonomy to define a structured approach, manage competing priorities, and embed sustainable process improvements.
• Strong problem‑solving toolkit (e.g., RCA, 5Why, Fishbone, FMEA, etc. where appropriate) and the ability to translate analysis into practical improvements.
• Strong stakeholder management skills, able to influence decisions and gain alignment across functions to implement change.

It would be a plus if you also possess previous experience in:

• Lean / DBS / Six Sigma training or certification, with experience applying CI methods to reduce defects and variation.
• Experience supporting external or internal audits/inspections (e.g., ISO, FDA, MHRA, notified bodies) and translating findings into effective, sustainable actions.
• Exposure to complex site improvements (e.g., new product introduction, process changes, or equipment / method improvements) within a regulated environment.