At a Glance
- Tasks: Install and maintain diagnostic equipment in hospitals, ensuring top-notch customer support.
- Company: Join Beckman Coulter, a leader in healthcare technology with a focus on patient impact.
- Benefits: Enjoy competitive pay, travel opportunities, and a clear personal development plan.
- Other info: Dynamic role with travel across South West England and excellent career growth potential.
- Why this job: Make a real difference in patient healthcare while working with cutting-edge diagnostic technology.
- Qualifications: Field service experience in labs and a relevant qualification in Biomedical Science or Engineering.
The predicted salary is between 35000 - 45000 € per year.
The Field Service Engineer is responsible for providing excellent support to our customers while installing and maintaining diagnostic instrumentation and systems in hospitals and laboratory environments. You will be the face of Beckman Coulter, supporting our customers to directly impact patient healthcare. This position reports to the Field Technical Service Manager and is part of the UK Field Service team, working remotely within diagnostic pathology laboratories and other NHS and private healthcare facilities, predominately covering the Bristol area.
Responsibilities
- Complete fault diagnosis, repairs, preventative maintenance, modifications, installations and decommissions of a range of diagnostic medical equipment including Immunoassay, Chemistry and Haematology diagnostic analyzers, as well as automated track systems.
- Represent Beckman Coulter on site, delivering a professional, customer‑focused service and ensuring equipment is maintained to the highest safety and performance standards.
- Partner with the customer to not only resolve technical issues, but maximize the instrument's usage.
- Develop and build knowledge to understand the industry, the Company, the products, and the team, supported by a clear personal Development Plan.
Qualifications
- Field Service experience in a laboratory setting, or comparable environment, servicing diagnostic instrumentation.
- Strong troubleshooting communication skills with proven experience delivering outstanding customer‑focused service.
- Relevant qualification, such as BSc, HND or HNC, in Biomedical Science, Biomedical Engineering, Electronics, Electrical Engineering or equivalent.
Travel & Other Requirements
- Ability to travel to customer sites up to 100% of the time.
- A full UK driver's licence.
- Ability to participate on a planned on‑call rota to provide out‑of‑hours remote customer support as required.
Preferred Experience
- Experience working with instrumentation software and firmware modifications and upgrades.
- Experience using service reporting software.
- Knowledge of medical device regulations and compliance requirements.
Field Service Engineer (South West England) in Bristol employer: Danaher Corporation
Beckman Coulter is an exceptional employer, offering a dynamic work environment where Field Service Engineers can thrive while making a significant impact on patient healthcare. With a strong focus on professional development and a supportive team culture, employees are encouraged to grow their skills and knowledge in the diagnostic instrumentation field. The role provides the unique opportunity to work remotely across the beautiful South West of England, ensuring a fulfilling balance between personal and professional life.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (South West England) in Bristol
✨Tip Number 1
Network like a pro! Reach out to professionals in the field, attend industry events, and connect with people on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Field Service Engineer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. We recommend practising common interview questions related to diagnostic instrumentation and troubleshooting scenarios. Show them you’re not just a tech whiz, but also a people person!
✨Tip Number 3
Don’t forget to showcase your hands-on experience! Whether it’s through a portfolio or discussing past projects, we want to see how you’ve tackled real-world problems. This is your chance to shine and demonstrate your expertise in maintaining and installing diagnostic equipment.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you on board and making a difference in patient healthcare!
We think you need these skills to ace Field Service Engineer (South West England) in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with diagnostic instrumentation and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Customer Service Skills:Since you'll be the face of Beckman Coulter, it's crucial to demonstrate your customer-focused service experience. Share specific examples where you've gone above and beyond to support customers in a technical setting.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly. Let’s get your journey started with us!
How to prepare for a job interview at Danaher Corporation
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to diagnostic instrumentation. Familiarise yourself with the specific equipment mentioned in the job description, like Immunoassay and Chemistry analyzers. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Customer Service Focus
Since this role is all about providing excellent support to customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved issues or improved a customer's experience. This will demonstrate your ability to represent the company professionally.
✨Show Your Problem-Solving Skills
Prepare to tackle some hypothetical troubleshooting scenarios during the interview. Practice explaining your thought process clearly and logically. This will highlight your strong communication skills and your ability to think on your feet, which are crucial for a Field Service Engineer.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the company.
