Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a customer-facing regulatory team to ensure satisfaction and compliance.
- Company: Cytiva, a life sciences leader dedicated to saving lives through innovation.
- Benefits: Competitive salary, career development, and a culture of belonging.
- Other info: On-site role in Ilfracombe with opportunities for international travel.
- Why this job: Make a real impact in life sciences while developing your leadership skills.
- Qualifications: Bachelor's degree in science/engineering and 2+ years in product management or support.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's 15+ operating companies, our work saves lives and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter, and by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact — innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our customers undertake life‑saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will continuously improve yourself and us, tackling challenges that truly matter with people who care for each other, our customers, and their patients.
The Manager, Customer Regulatory Support is responsible for the performance of associates in a customer‑facing Regulatory team within the QARA department located in Ilfracombe, UK. This is an on‑site role reporting to the Department Director and includes setting department metrics and KPIs for responses within the customer interaction management system (SFDC) for Regulatory Support related cases.
Location: Ilfracombe, UK (On‑site)
Responsibilities:
- Lead customer‑facing direct reports to meet established metrics and provide customer‑facing regulatory support documentation according to set metrics, ensuring customer satisfaction and protection of Cytiva intellectual property.
- Provide guidance to other relevant Cytiva functions regarding customer expectations and required information and standards.
- Lead and set the direction for the team and direct reports, including optimization of processes to improve efficiency and customer satisfaction.
- Set the strategy and operational plan for the customer‑facing team in close collaboration with other critical functions in Cytiva and the department.
- Develop people, organization, and operating mechanisms to successfully meet customer expectations and requirements of Cytiva internal stakeholders.
- Travel – Ability to travel, including occasional international travel.
Qualifications:
- Bachelor’s degree in a science/engineering or related field required; advanced degree beneficial.
- Minimum 2 years’ experience in product management, product support, or quality in a life sciences company.
- Understanding of relevant regulatory, quality and scientific fundamentals applicable to bioprocess products.
- Demonstrated ability to balance resources, timing, and quality of outcomes.
- Proven leadership skills and experience leading global teams.
- Strong written and verbal communication skills, fluent in English.
- Experience managing a global cross‑functional team is a plus.
Manager, Customer Regulatory Support in Barnstaple employer: Danaher Corporation
Contact Detail:
Danaher Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Customer Regulatory Support in Barnstaple
✨Tip Number 1
Network like a pro! Reach out to people in the life sciences and biotechnology sectors. Use LinkedIn to connect with current Cytiva employees or others in similar roles. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Cytiva's recent projects and innovations. Show us you’re genuinely interested in how we save lives and improve health. Tailor your answers to reflect our commitment to customer satisfaction and regulatory excellence.
✨Tip Number 3
Practice your STAR technique for behavioural questions. We want to hear about specific situations where you've led teams or improved processes. This will help us see how you can contribute to our mission of innovation at the speed of life.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a real impact in the life sciences field.
We think you need these skills to ace Manager, Customer Regulatory Support in Barnstaple
Some tips for your application 🫡
Show Your Passion for Life Sciences: When you're writing your application, let your enthusiasm for life sciences and biotechnology shine through. We want to see how your background aligns with our mission to innovate and make a real difference in human health.
Tailor Your Experience: Make sure to highlight your relevant experience in product management or regulatory support. We’re looking for specific examples that demonstrate your ability to lead teams and meet customer expectations, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate strong written communication skills, so make sure your application is well-structured and easy to read. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Danaher Corporation
✨Know Your Stuff
Make sure you brush up on the life sciences, diagnostics, and biotechnology sectors. Understand the regulatory landscape and be ready to discuss how your experience aligns with Cytiva's mission of saving lives through innovation.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing global teams. Be ready to discuss how you've optimised processes and improved customer satisfaction in previous roles.
✨Understand Customer Expectations
Familiarise yourself with what customers expect from a regulatory support team. Think about how you can guide your team to meet these expectations and ensure customer satisfaction while protecting intellectual property.
✨Ask Insightful Questions
Prepare thoughtful questions about Cytiva’s operational plans and how the regulatory support team collaborates with other functions. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.