At a Glance
- Tasks: Support the wholesale team with order processing and client communication.
- Company: Join a sustainable fashion brand committed to bold design and ethical practices.
- Benefits: Enjoy a competitive salary, hybrid work, generous discounts, and a bonus scheme.
- Why this job: Be part of a dynamic team making a positive impact in the fashion industry.
- Qualifications: Experience in fashion wholesale and strong admin skills are essential.
- Other info: Work in a dog-friendly office with great career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Damson Madder, established in 2020 in North London by founder Emma, is a fashion brand driven by bold, distinctive, and sustainable design. With a strong commitment to conscious production and transparency, the company continually evolves to minimise its environmental and ethical impact. Every Damson Madder piece is crafted with enduring quality, created to be worn, loved, and reworn, ensuring a long life beyond current trends. The brand aims to create fashion that balances exciting design with responsibility, becoming a staple in wardrobes for years to come.
We are seeking a highly organised and detail-oriented Wholesale Admin Assistant to provide administrative and operational support to the wholesale team. This full-time, hybrid role is ideal for someone with experience in fashion wholesale and strong systems knowledge who thrives in a fast-paced environment. The role plays a key part in ensuring smooth order processing, maintaining clear communication with retail partners, and supporting effective sales coordination. Acting as a central point of contact for wholesale administration, you will help ensure client satisfaction while contributing to business growth through accurate systems management, proactive communication, and strong organisational skills.
- Process incoming wholesale orders via Joor and Zedonk, ensuring accuracy and timely system updates.
- Respond to wholesale inquiries regarding pricing, product details, lead times, shipping information, and after-care.
- Assist in onboarding new wholesale accounts and update customer records and databases as required.
- Monitor stock levels to ensure accurate availability information for wholesale clients.
- Proactively update wholesale customers on out-of-stock items and upcoming shipments.
- Handle returns, damages, and shipping discrepancies, ensuring timely resolution.
- Generate sales invoices, packing lists, and shipping labels when required.
- File and organise wholesale contracts, order forms, and price lists.
- Maintain accurate records within CRM systems and order databases.
- Support wholesale buying appointments and showroom preparation.
Previous experience within fashion wholesale or a similar retail environment.
- Strong administrative skills, including proficiency in Excel (experience with Joor and Zedonk is advantageous).
- Experience maintaining CRM systems and order databases.
- Strong problem-solving ability and commercial awareness.
- Personable with the ability to network and build strong client relationships.
- Passionate about Damson Madder, with a keen interest in commercial sales.
Competitive salary. Hybrid working arrangements (2 days from home, 3 in the office). Generous staff discount. Company bonus scheme. Dog-friendly office environment.
Admin Assistant - Permanent Flexible Hours in Slough employer: Damson Madder
Contact Detail:
Damson Madder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant - Permanent Flexible Hours in Slough
✨Tip Number 1
Get to know the brand inside out! Research Damson Madder's values, products, and sustainability efforts. This will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to wholesale admin roles. Think about how your skills align with the job description and be ready to share specific examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Damson Madder.
We think you need these skills to ace Admin Assistant - Permanent Flexible Hours in Slough
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention why you're excited about Damson Madder and how our commitment to sustainability resonates with you. We want to see that you're not just looking for a job, but that you're genuinely interested in being part of our journey.
Be Organised and Detail-Oriented: As an Admin Assistant, organisation is key! Make sure your application is tidy and well-structured. Use bullet points for your skills and experiences, and double-check for any typos. We appreciate attention to detail, so show us you’ve got it!
Highlight Relevant Experience: If you've got experience in fashion wholesale or similar roles, shout about it! Share specific examples of how you've handled order processing, customer inquiries, or CRM systems. We’re looking for someone who can hit the ground running, so make it clear how your background fits the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Damson Madder!
How to prepare for a job interview at Damson Madder
✨Know Your Stuff
Before the interview, make sure you’re familiar with Damson Madder’s values and products. Research their commitment to sustainability and how they balance design with responsibility. This will show your genuine interest in the brand and help you connect your experience to their mission.
✨Show Off Your Organisational Skills
As an Admin Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Use specific instances where your attention to detail made a difference, especially in a fast-paced environment like fashion wholesale.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve issues related to orders, customer inquiries, or stock discrepancies. Highlight your proactive approach and how you ensured client satisfaction through effective communication.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the tools they use for order processing, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.