Damson Madder was born out of a desire to make exciting designs, responsibly. It is run by a small, proudly female-led team from our studio in Camden, North London; where the brand was created in 2020, and is still based. Join us to be part of a dynamic, collaborative and passionate team where your skills and ideas will make a real impact
Role Summary:
We’re looking for an Ecommerce Coordinator with a sharp eye for detail and a strong commercial instinct to help run and improve our website. You’ll be central to keeping our online experience accurate, up to date and constantly evolving, shaped by how our customers shop, what we’re prioritising in trade, and the goals of the wider business.
Day to day, you’ll look after the onsite customer journey, carry out trading updates, and help tailor the site to the needs of each market. You’ll also work alongside different departments to ensure our website reflects any changes or optimisations promptly and efficiently. You’ll work alongside our Ecommerce Manager and Ecommerce Assistant to bring the digital roadmap to life, drive and assist in implementing CRO projects, and spot and fix technical issues quickly.
This is a practical, hands-on role. It’s ideal for someone who loves a fast paced environment, enjoys creative problem solving, and takes pride in creating a smooth, high-performing online experience for customers across multiple markets.
KEY RESPONSIBILITIES:
- Support the Ecommerce Manager in setting and executing the digital roadmap in partnership with our digital development agency and other third parties.
- Carry out weekly testing of UAT (User acceptance testing) and QA (Quality assurance) of website optimisations and bugs to support website trading.
- Support the ecommerce assistant with the execution of monthly product launches and management of website content across the site.
- Assist in developing and maintaining the onsite strategies and optimisation for AB testing, search and merch tools and global-e.
- Analyse website data and provide actionable insights and summaries for weekly trade meetings, post launch performance analysis, monthly performance reports, and ad hoc analysis requests. Share key findings with senior stakeholders to support visibility, alignment, and informed decision making.
- Work closely with internal teams (Customer Services, CRM, Digital, Buying, Logistics, Sustainability) to ensure smooth execution of product launches, onsite changes and additions.
- Conduct regular site walks to ensure all pages are reviewed, issues flagged and fixed, and actions are completed promptly.
ABOUT YOU:
- Experience with Shopify essential
- Commercially driven, with experience in driving ecommerce trade performance in a fashion background
- Strong analytical skills to be able to interpret data and translate these into actionable insights recommendations
- Experience with 3rd party SEO and web development agencies
- Ability to support 3rd party platforms and integrations
- Collaborative, adaptable and confident working in a fast‑paced environment
- Highly organised with strong attention to detail
- Exceptional communication skills to liaise across all levels and departments
- 2-3+ years of ecommerce experience ideally within a fashion brand
- Dog friendly office
- The opportunity to grow within a fast-moving, ambitious brand
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