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For Companies At a Glance
- Tasks: Manage customer orders and logistics while ensuring top-notch service.
- Company: Join a leading manufacturing business experiencing exciting growth.
- Benefits: Enjoy a competitive salary, generous bonus, 25 days leave, and hybrid work options.
- Why this job: Be part of a dynamic team that values flexibility and communication.
- Qualifications: Strong customer service experience with logistics knowledge preferred.
- Other info: Flexible hours available to suit your needs.
The predicted salary is between 24000 - 37000 £ per year.
Immediate Start Available
£28,000-£31,000/DOE + Excellent benefits including generous annual bonus and 25 days annual leave.
Monday – Friday, Full Time (some hybrid working available)
Hours 07:15 – 16:00 (there can be some flexibility here if needed)
We are pleased to be supporting our client, a well-established leading manufacturing business in an exciting period of growth in their search for an experienced Customer Service and Logistics Administrator. We are keen to hear from candidates with a strong Customer Service background with experience in order processing, logistics or order tracking and shipments being highly advantageous.
Reporting to the Customer Service and Logistics Manager, you will be integral to the wider team’s success in ensuring the highest levels of customer service is delivered. This is an interesting and varied role, the ability to be flexible and adapt to changing plans and timescales will be key to managing customer orders and the wider logistics function supporting these. In addition, you’ll need to be organised, solutions focused and an excellent communicator!
Outline of Role Responsibilities:
- Processing customer orders accurately and efficiently using company systems
- Answer customer enquiries
Customer Service and Logistics Administrator employer: Damson House Recruitment
Contact Detail:
Damson House Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Logistics Administrator
✨Tip Number 1
Familiarise yourself with the logistics and order processing systems commonly used in the industry. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will showcase your problem-solving skills and ability to communicate effectively.
✨Tip Number 3
Research the company’s values and recent developments in their logistics operations. Being knowledgeable about their business can help you tailor your responses in interviews and show that you're genuinely interested in contributing to their success.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Customer Service and Logistics Administrator role, which can give you an edge in your application.
We think you need these skills to ace Customer Service and Logistics Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and logistics. Emphasise any roles where you processed orders, managed shipments, or dealt with customer inquiries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and logistics. Mention specific examples of how you've successfully handled customer orders or resolved issues in previous roles.
Highlight Key Skills: In your application, focus on skills that are crucial for the role, such as organisation, communication, and problem-solving. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital for this role.
How to prepare for a job interview at Damson House Recruitment
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service during the interview. Be prepared to share specific examples of how you've handled challenging situations or gone above and beyond for customers.
✨Demonstrate Your Organisational Abilities
Since the role requires strong organisational skills, come ready to discuss how you manage your time and prioritise tasks. You might want to mention any tools or methods you use to stay organised, especially in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you may need to explain how you would handle specific logistics or customer service challenges.
✨Research the Company and Industry
Familiarise yourself with the company’s products, services, and recent developments in the manufacturing sector. This knowledge will not only help you answer questions but also show your genuine interest in the role and the company.
