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For Companies At a Glance
- Tasks: Manage enquiries, process medical records, and provide essential admin support.
- Company: Join a dynamic medical legal agency in Burscough, Ormskirk.
- Benefits: Competitive salary, 22 days holiday, and a professional office environment.
- Why this job: Be the backbone of our team, ensuring smooth operations and client satisfaction.
- Qualifications: Previous admin experience, strong communication skills, and attention to detail.
- Other info: Flexible full-time and part-time options available.
The predicted salary is between 22225 - 24825 £ per year.
Location: Burscough, Ormskirk
Salary: £22,225
Contract Type: Perm
Position Type: Full Time M-F 9-5 and Part Time 10am – 3pm available
PALS (Professional and Legal Services) is a medical legal agency. We are currently recruiting for a Fast Track Medical File Handler to join our fantastic Medical Department in Burscough, Ormskirk. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide, and getting the best results for their clients.
You will take instructions from Solicitors, assisting them to obtain any medical evidence that is required regarding the client’s claim. From arranging any medical examinations and radiology, to arranging surgery, ensuring this is all done within the agreed timescales. In addition, taking calls from Solicitors and clients, ensuring that each file is progressed by taking any action required. Exercising a high level of attention to detail in ensuring all correspondence and documents contain full and accurate information.
We are looking for a proactive and organised Administrator to join our team. This role is ideal for someone who enjoys keeping an office running smoothly, managing a busy inbox, and providing reliable day-to-day support across the business. You will be the first point of contact for enquiries sent to our info@ email address, ensuring all messages are handled promptly and professionally.
Key Responsibilities
- Managing and responding to enquiries received via the info@ inbox
- Processing amendments and updates on the Proclaim case management system
- Handling and processing incoming medical records
- Providing general administrative support across the office
- Handling incoming and outgoing post
- Filing, scanning and maintaining accurate records
- Preparing documents, letters and basic correspondence
- Assisting with data entry and updating internal systems
- Supporting colleagues with ad-hoc administrative tasks
About You
- Previous experience in an administrative or office support role
- Strong communication skills and a professional, friendly manner
- Highly organised with excellent attention to detail
- Confident managing a shared inbox and prioritising tasks
- Good IT skills, including Microsoft Office
- Able to work independently and as part of a team
- Positive, proactive and reliable
What We Offer In Return
We offer a clean professional office working environment in Ormskirk. A competitive salary including 22 days holiday allowance plus 8.
Administrator in Ormskirk employer: DAMS
Contact Detail:
DAMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Ormskirk
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand what PALS does and how your skills as an organised Administrator can help keep their operations running smoothly. Show them you’re genuinely interested!
✨Tip Number 3
Practice common interview questions and answers with a friend or in front of the mirror. Focus on showcasing your strong communication skills and attention to detail, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at PALS.
We think you need these skills to ace Administrator in Ormskirk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your previous experience in administrative or office support roles, and don’t forget to showcase your strong communication skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our team. Mention specific examples of how you've managed busy inboxes or provided excellent support in previous jobs.
Show Off Your IT Skills: Since good IT skills are essential for this role, make sure to mention your proficiency with Microsoft Office and any other relevant software. If you have experience with case management systems like Proclaim, definitely highlight that!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DAMS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like managing enquiries and processing medical records. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or maintained a busy inbox. Be ready to discuss how you prioritise tasks and ensure everything runs smoothly in an office environment.
✨Communicate Clearly and Professionally
As you'll be the first point of contact for enquiries, it's crucial to convey your strong communication skills during the interview. Practice answering questions clearly and confidently, and consider how you would handle various scenarios involving clients and solicitors to showcase your professional manner.
✨Demonstrate Attention to Detail
Attention to detail is key in this role, so be prepared to discuss how you ensure accuracy in your work. Bring examples of how you've caught mistakes or improved processes in previous roles. This will show that you take pride in your work and understand the importance of precision in administrative tasks.
