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- Tasks: Manage medical files and support solicitors in obtaining essential medical evidence.
- Company: Join a dynamic medical legal agency with a focus on client success.
- Benefits: Competitive salary, 22 days holiday, pension scheme, and career development opportunities.
- Why this job: Be the backbone of a busy office and make a real difference for clients.
- Qualifications: Experience in administration, strong communication skills, and attention to detail.
- Other info: Enjoy a clean, professional environment with a supportive team.
The predicted salary is between 19000 - 25000 £ per year.
Location: Burscough, Ormskirk
Salary: £22,225
Contract Type: Perm
Position Type: Full Time M-F 9-5 and Part Time 10am – 3pm available
PALS (Professional and Legal Services) is a medical legal agency. We are currently recruiting for a Fast Track Medical File Handler to join our fantastic Medical Department in Burscough, Ormskirk. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide, and getting the best results for their clients.
You will take instructions from Solicitors, assisting them to obtain any medical evidence that is required regarding the client’s claim. From arranging any medical examinations and radiology, to arranging surgery, ensuring this is all done within the agreed timescales. In addition, taking calls from Solicitors and clients, ensuring that each file is progressed by taking any action required. Exercising a high level of attention to detail in ensuring all correspondence and documents contain full and accurate information.
We are looking for a proactive and organised Administrator to join our team. This role is ideal for someone who enjoys keeping an office running smoothly, managing a busy inbox, and providing reliable day-to-day support across the business. You will be the first point of contact for enquiries sent to our info@ email address, ensuring all messages are handled promptly and professionally.
Key Responsibilities
- Managing and responding to enquiries received via the info@ inbox
- Processing amendments and updates on the Proclaim case management system
- Handling and processing incoming medical records
- Providing general administrative support across the office
- Handling incoming and outgoing post
- Filing, scanning and maintaining accurate records
- Preparing documents, letters and basic correspondence
- Assisting with data entry and updating internal systems
- Supporting colleagues with ad-hoc administrative tasks
About You
- Previous experience in an administrative or office support role
- Strong communication skills and a professional, friendly manner
- Highly organised with excellent attention to detail
- Confident managing a shared inbox and prioritising tasks
- Good IT skills, including Microsoft Office
- Able to work independently and as part of a team
- Positive, proactive and reliable
What We Offer In Return
- A clean professional office working environment in Ormskirk
- A competitive salary including 22 days holiday allowance plus 8 bank holidays
- Employee Assistant Programme
- Workplace pension scheme
- The opportunity to develop a rewarding and successful career
Administrator employer: DAMS
Contact Detail:
DAMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the medical legal field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills as an Administrator can shine in this position and be ready to share specific examples of your past experiences.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows that you’re genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your previous experience in administrative or office support roles, and don’t forget to showcase your strong communication skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our team. Mention specific examples of how you've managed busy inboxes or provided excellent support in previous jobs.
Show Off Your IT Skills: Since good IT skills are essential for this role, make sure to mention your proficiency with Microsoft Office and any other relevant software. If you have experience with case management systems like Proclaim, definitely include that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at DAMS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like managing enquiries and processing medical records. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Organisational Skills
As an Administrator, being organised is crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or maintained a busy inbox. This will showcase your ability to handle the demands of the role and reassure the interviewer that you're the right fit.
✨Communicate Clearly and Professionally
Since you'll be the first point of contact for enquiries, it's essential to convey your strong communication skills during the interview. Practice answering questions clearly and confidently, and remember to maintain a friendly and professional tone throughout the conversation.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
