At a Glance
- Tasks: Lead and manage Integrated Facilities Management services across multiple sites in the South.
- Company: Join a market-leading organisation with a prestigious financial services client.
- Benefits: Enjoy a competitive salary, travel allowance, pension, and healthcare.
- Other info: Great career development opportunities and flexibility to travel.
- Why this job: Shape operational excellence and build strong client relationships in a dynamic environment.
- Qualifications: Proven experience in managing IFM services and exceptional leadership skills.
The predicted salary is between 60000 - 70000 £ per year.
Regional Operations Manager
Location: Oxford (with travel around the south region)
Salary: £60,000pa – £70,000pa + benefits
Benefits: Comprehensive package including travel allowance, pension & healthcare
Employment Type: Permanent
Start Date: ASAP
Overview
We are seeking a proactive and experienced Regional Operations Manager to oversee the delivery of Integrated Facilities Management (IFM) services across a multi-site portfolio in the South region. This is an exciting opportunity for a proven leader in Facilities Management to join a high-profile account, drive operational excellence and build strong client relationships while leading diverse and high-performing teams.
Key Responsibilities:
- Operational Leadership: Manage IFM delivery across hard & soft services, ensuring KPIs and SLAs are achieved while driving innovation.
- People & Performance Management: Lead and develop site-based and mobile FM teams, fostering accountability and high performance.
- Client & Stakeholder Engagement: Act as the main point of contact for stakeholders, building strong relationships and representing FM at meetings and audits.
- Compliance & Risk Management: Ensure full compliance with H&S legislation and industry standards through audits, risk assessments, and accurate documentation.
- Service Delivery & Reporting: Monitor performance, manage escalations, and contribute to service reviews, budgeting, and strategic planning.
- Out-of-Hours Leadership: Participate in the on-call rota, providing support during emergencies.
Skills & Experience Required:
- Proven experience managing IFM services across multi-site portfolios.
- Strong background in both hard and soft services, ideally within financial/professional services.
- Exceptional leadership, coaching, and team management skills.
- Excellent communication and stakeholder engagement abilities.
- In-depth knowledge of health & safety compliance standards.
- Commercial acumen with budget and supplier management experience.
- Flexibility to travel across the South region.
Why Join Us?
- Work on a prestigious account with a leading financial services client
- Influence and shape Facilities Management excellence across a wide portfolio
- Competitive salary and benefits package
- Excellent career development opportunities within a market-leading organisation
Regional Operations Manager employer: DAMICOR
Contact Detail:
DAMICOR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector and let them know you're on the hunt for a Regional Operations Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they operate, especially in Integrated Facilities Management. This will help you tailor your responses and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and delivered on KPIs in previous roles. Highlight your experience with both hard and soft services to demonstrate your well-rounded skill set.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make it happen!
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in managing IFM services and any relevant achievements that showcase your leadership skills. We want to see how you can drive operational excellence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with multi-site portfolios and your approach to client engagement. Let us know what excites you about working with us!
Showcase Your People Skills: As a Regional Operations Manager, you'll be leading diverse teams. Make sure to highlight your people management experience in your application. We love seeing examples of how you've fostered high performance and accountability in your teams!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at DAMICOR
✨Know Your IFM Inside Out
Make sure you brush up on Integrated Facilities Management (IFM) services, especially how they apply to both hard and soft services. Be ready to discuss your previous experiences managing these services across multiple sites, as this will show your understanding of the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and team management abilities. Think about times when you've successfully led a diverse team or improved performance. This is your chance to demonstrate how you can foster accountability and high performance in others.
✨Engage with Stakeholders
Since client and stakeholder engagement is key, come prepared with strategies you've used to build strong relationships. Discuss how you’ve represented FM at meetings and audits, and be ready to share how you handle escalations and manage expectations.
✨Be Compliance Savvy
Familiarise yourself with health and safety compliance standards relevant to the industry. Be prepared to discuss how you've ensured compliance in past roles, including any audits or risk assessments you've conducted. This will show that you take compliance seriously and understand its importance in operations.