Technical Service Delivery Manager in Coventry

Technical Service Delivery Manager in Coventry

Coventry Full-Time 47000 - 63000 € / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage key MOD projects and ensure smooth project implementation.
  • Company: Join a leading firm dedicated to national security and innovation.
  • Benefits: Competitive salary, DV clearance opportunity, and flexible working after probation.
  • Other info: Dynamic role with potential for line management responsibilities.
  • Why this job: Make a real difference in national security while advancing your career.
  • Qualifications: Experience with MOD projects and eligibility for DV clearance required.

The predicted salary is between 47000 - 63000 € per year.

Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience of MOD projects and MUST be eligible for DV clearance which means 10 years UK residency and no more than 28 days out of the country at a time.

Working closely with the Programme Director to support the project implementation of new projects and the ongoing management of our client's MOD project portfolios to meet the customer's and company's requirements.

  • SAS3, CSCS and MMM oversight/ownership at service management level.
  • Managing an entire picture of all ongoing projects against contract scopes.
  • Working with other PMs as required. Matrix is suggested.
  • Capturing programme overviews (schedules, risks, implementation plans, and open jobs).
  • Project management ownership of your own projects across all three contracts.
  • Production and ongoing management of high-quality documentation including Project Management Plans, Risk Registers, Project Schedules, and other project documentation as required.
  • Ensuring internal service launches capture all relevant information such that support etc aware of new services, documentation is captured and maintained etc.
  • Acting as support contact for projects under remit of the role.
  • Assist in managing the resolution process to ensure project engineering/technical issues are rectified.
  • Assisting in the roll-out of Service Management and Group Planner function.
  • Assisting in improving through-life support function.
  • Support other Project Managers in the project implementation and ensure that projects progress smoothly through the company and according to agreed timescales.
  • To represent the Company at key customer project and commercial meetings.
  • Currently no direct reports however the intention is for this role to take on line management responsibility in due course.
  • Assisting in bid writing across MOD and Government tenders.

Experience/Skills/Qualifications

  • Project management experience with UK MOD and other UK government departments.
  • Technical experience of electrical/electronic, IT networking equipment and satellite communication.
  • Engineering or science degree preferred but not essential.
  • Commercial experience and thorough understanding of UK MOD contracting processes and procedures (specifically Defence Digital and DE&S).

Technical Service Delivery Manager in Coventry employer: Damia Group

As a Technical Service Delivery Manager in Redhill, you will join a dynamic team dedicated to delivering critical projects that protect the nation. Our company fosters a collaborative work culture that values employee growth, offering opportunities for professional development and the chance to gain DV clearance. With a competitive salary and flexible working arrangements post-probation, we provide an environment where your contributions are recognised and rewarded.

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Contact Detail:

Damia Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Service Delivery Manager in Coventry

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its projects. Understand their values and how your experience aligns with their needs. Practise common interview questions and think about how you can showcase your MOD project experience effectively.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Technical Service Delivery Manager position.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, applying directly can sometimes give you a better shot at getting noticed by hiring managers.

We think you need these skills to ace Technical Service Delivery Manager in Coventry

Project Management
MOD Project Experience
Technical Service Management
Documentation Management
Risk Management
Stakeholder Communication
Problem Resolution

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Technical Service Delivery Manager role. Highlight your experience with MOD projects and any relevant technical skills. We want to see how your background aligns with what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your project management experience and how you can contribute to our team. Keep it engaging and personal!

Showcase Relevant Experience:When filling out your application, be sure to showcase your experience with project management and any technical expertise you have. We love seeing examples of how you've successfully managed projects in the past, especially within the MOD sector.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!

How to prepare for a job interview at Damia Group

Know Your MOD Projects

Make sure you brush up on your experience with MOD projects. Be ready to discuss specific examples of your past work, focusing on how you managed project scopes and timelines. This will show that you understand the unique challenges and requirements of working with the MOD.

Demonstrate Technical Savvy

Since the role involves technical service delivery, be prepared to talk about your knowledge of electrical/electronic systems, IT networking, and satellite communication. Bring examples of how you've applied this knowledge in previous roles to solve problems or improve processes.

Showcase Your Project Management Skills

Highlight your project management experience by discussing specific methodologies you've used, such as Agile or PRINCE2. Be ready to explain how you’ve created and maintained documentation like Project Management Plans and Risk Registers, as these are crucial for the role.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple projects. Think of situations where you had to resolve technical issues or manage stakeholder expectations, and be ready to share how you handled them effectively.