At a Glance
- Tasks: Support digital HR solutions and improve employee experience through ServiceNow HRSD.
- Company: Join a forward-thinking company focused on HR transformation and technology.
- Benefits: Competitive salary, bonus, hybrid working, and career development opportunities.
- Other info: Collaborative environment with diverse projects and ongoing learning.
- Why this job: Make a real impact on HR services and enhance user experiences.
- Qualifications: Experience in HR systems, business analysis, and ServiceNow HRSD.
The predicted salary is between 60000 - 70000 £ per year.
Location: UK (hybrid working)
Salary: £60,000 – £70,000 + bonus + benefits
Do you have experience supporting ServiceNow HRSD implementations, working across business and technical teams? Can you facilitate workshops, gather requirements and translate them into user stories, process flows or service catalogues? Are you interested in HR transformation, including employee experience, process improvement and digital enablement?
The Opportunity: Connect people, process and technology. On behalf of our client, we are looking for a Senior ServiceNow HRSD Consultant to support the delivery of digital HR solutions across a range of transformation programmes. In this role, you will help organisations improve how HR services are designed and delivered by translating business requirements into practical, scalable solutions on the ServiceNow platform. You will work closely with stakeholders and delivery teams to understand current challenges, map processes and define future-state solutions. Acting as a bridge between business and technology, you will turn requirements into clear, structured deliverables that support successful implementation. This is a non-technical, consultative role, focused on improving user experience, streamlining operations and enabling effective change.
Who This Role Is Ideal For: This role suits individuals with backgrounds in:
- Business Analysis
- HR Systems / HRIS
- HR Operations
- Technology or Transformation Consulting
…who have exposure to ServiceNow HRSD and want to deepen their consulting expertise in HR technology and transformation delivery.
Your Approach:
- Interested in improving employee experience through digital solutions
- Comfortable working in fast-paced, collaborative environments
- Able to break down complex problems into clear, practical outcomes
- Curious about technology and how it enables organisational change
- Motivated to grow within HR and technology transformation
Key Experience:
- SC Clearance (or eligibility)
- ServiceNow certification (CIS HRSD preferred) or equivalent experience
- Experience supporting:
- End-to-end system implementations, or
- Delivery of HR technology solutions
- Understanding of HR processes and employee lifecycle
- ServiceNow HRSD capabilities (e.g. case management, knowledge, employee services)
- How HR interacts with other business functions
- Experience working with stakeholders to define requirements and support delivery
Core Skills:
- Strong analytical and problem-solving ability
- Effective communication and stakeholder engagement
- Ability to translate business needs into structured deliverables
- Understanding of delivery lifecycles (requirements through to rollout)
- Familiarity with Agile or iterative delivery approaches
Nice to Have:
- Exposure to delivery frameworks (Agile, SAFe, or similar)
- Experience supporting project or programme delivery
- Awareness of emerging capabilities such as AI within HR platforms
Why Consider This Role:
- Opportunity to work on impactful transformation programmes
- Exposure to complex organisational challenges and solutions
- Ongoing learning and career development opportunities
- Collaborative working environment with diverse project teams
- Variety of work across different industries and organisational contexts
Additional details: Due to the secure and highly sensitive nature of the position and working environment, you must have or be eligible to obtain SC Security Clearance. This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia Group is committed to inclusive recruitment and welcomes applicants from all backgrounds.
ServiceNow Consultant employer: Damia Group
At Damia Group, we pride ourselves on being an excellent employer, offering a collaborative and inclusive work culture that fosters employee growth and development. As a Senior ServiceNow HRSD Consultant, you will have the opportunity to work on impactful transformation programmes in a hybrid working environment, with access to ongoing learning opportunities and diverse project teams across various industries. Join us to make a meaningful difference in HR technology and transformation while enjoying competitive benefits and a supportive atmosphere.
