At a Glance
- Tasks: Support digital HR solutions and improve employee experience through ServiceNow HRSD.
- Company: Join a dynamic consultancy focused on HR transformation and technology.
- Benefits: Competitive salary, bonus, hybrid working, and career development opportunities.
- Other info: Collaborative environment with diverse projects and ongoing learning.
- Why this job: Make a real impact on HR services and drive organisational change.
- Qualifications: Experience in HR systems, business analysis, and ServiceNow HRSD.
The predicted salary is between 60000 - 70000 £ per year.
Location: UK (hybrid working)
Travel: Up to 30%
Salary: £60,000 – £70,000 + bonus + benefits
Do you have experience supporting ServiceNow HRSD implementations, working across business and technical teams? Can you facilitate workshops, gather requirements and translate them into user stories, process flows or service catalogues? Are you interested in HR transformation, including employee experience, process improvement and digital enablement?
The Opportunity: Connect people, process and technology
On behalf of our client, we are looking for a Senior ServiceNow HRSD Consultant to support the delivery of digital HR solutions across a range of transformation programmes. In this role, you will help organisations improve how HR services are designed and delivered by translating business requirements into practical, scalable solutions on the ServiceNow platform. You will work closely with stakeholders and delivery teams to understand current challenges, map processes and define future-state solutions. Acting as a bridge between business and technology, you will turn requirements into clear, structured deliverables that support successful implementation. This is a non-technical, consultative role, focused on improving user experience, streamlining operations and enabling effective change.
Who This Role Is Ideal For
This role suits individuals with backgrounds in:
- Business Analysis
- HR Systems / HRIS
- HR Operations
- Technology or Transformation Consulting
…who have exposure to ServiceNow HRSD and want to deepen their consulting expertise in HR technology and transformation delivery.
Your Approach
- Interested in improving employee experience through digital solutions
- Comfortable working in fast-paced, collaborative environments
- Able to break down complex problems into clear, practical outcomes
- Curious about technology and how it enables organisational change
- Motivated to grow within HR and technology transformation
Key Experience
- SC Clearance (or eligibility)
- ServiceNow certification (CIS HRSD preferred) or equivalent experience
- Experience supporting:
- End-to-end system implementations, or
- Delivery of HR technology solutions
- Understanding of HR processes and employee lifecycle
- ServiceNow HRSD capabilities (e.g. case management, knowledge, employee services)
- How HR interacts with other business functions
- Experience working with stakeholders to define requirements and support delivery
Core Skills
- Strong analytical and problem-solving ability
- Effective communication and stakeholder engagement
- Ability to translate business needs into structured deliverables
- Understanding of delivery lifecycles (requirements through to rollout)
- Familiarity with Agile or iterative delivery approaches
Nice to Have
- Exposure to delivery frameworks (Agile, SAFe, or similar)
- Experience supporting project or programme delivery
- Awareness of emerging capabilities such as AI within HR platforms
Why Consider This Role
- Opportunity to work on impactful transformation programmes
- Exposure to complex organisational challenges and solutions
- Ongoing learning and career development opportunities
- Collaborative working environment with diverse project teams
- Variety of work across different industries and organisational contexts
Additional details: Due to the secure and highly sensitive nature of the position and working environment, you must have or be eligible to obtain SC Security Clearance. This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements.
If applicable, reserved post nationality restrictions will be confirmed by the client. Damia Group is committed to inclusive recruitment and welcomes applicants from all backgrounds.
More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK
Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this permanent job, you accept our Data Protection Policy which can be found on our website.
Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Senior Consultant - ServiceNow HRSD in England employer: Damia Group
At Damia Group, we pride ourselves on being an excellent employer, offering a collaborative and inclusive work culture that fosters professional growth and development. As a Senior Consultant in ServiceNow HRSD, you will have the opportunity to engage in impactful transformation programmes while working in a hybrid environment that promotes work-life balance. With ongoing learning opportunities and exposure to diverse industries, we empower our employees to thrive and make meaningful contributions to HR technology and transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Consultant - ServiceNow HRSD in England
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Damia Group!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Damia Group.
We think you need these skills to ace Senior Consultant - ServiceNow HRSD in England
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Damia Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Damia Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Damia Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Damia Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Damia Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Damia Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Damia Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Damia Group and how you would contribute to adapting HR strategies.