Service Designer

Service Designer

Full-Time 48000 - 72000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Design end-to-end services for a central government client, focusing on user journeys and service blueprints.
  • Company: Join a global leading IT consultancy making a difference in the UK Government sector.
  • Benefits: Enjoy remote work flexibility and the chance to work on impactful projects.
  • Other info: This role is outside IR35, offering great opportunities for growth and development.
  • Why this job: Be part of a multidisciplinary team, enhancing user-centred services and promoting inclusive design.
  • Qualifications: Must hold active SC clearance or be eligible; experience in UK Government environments is essential.

The predicted salary is between 48000 - 72000 Β£ per year.

SC Cleared & Clearable Service Designer- Outside IR35 - 3 months+ Remote (UK) Looking for a number of experienced Service Designers who are SC Cleared or Clearable, with demonstrable experience delivering user-centred design within UK Central Government environments. Experience designing end-to-end services within UK Government environments, following (url removed) and GDS Service Standard principles. Skilled in mapping user journeys, service blueprints, and improving user-centred services. Strong understanding of accessibility, inclusive design, and compliance with WCAG 2.1 AA standards. Ability to work with multidisciplinary teams (policy, delivery, design, and technical) to ensure services meet user needs and organisational goals SC Cleared & Clearable Service Designer- Outside IR35 - 3 months+ Remote (UK) Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003

Service Designer employer: Damia Group Ltd

Damia Group is an excellent employer for IAM Support Engineers, offering a dynamic work environment in Inverness where you can thrive within a specialist team dedicated to securing critical identity and access management services. With a strong focus on employee growth, the company provides opportunities for professional development and skill enhancement, all while fostering a collaborative and inclusive culture that values diverse backgrounds and experiences.

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Contact Details:

Damia Group Ltd Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Service Designer

✨Tip Number 1

Familiarise yourself with the UK Government's GDS Service Standard principles. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to user-centred design.

✨Tip Number 2

Network with professionals in the field of service design, especially those who have experience working within government environments. Engaging with them can provide insights and potentially lead to referrals.

✨Tip Number 3

Brush up on your knowledge of accessibility standards, particularly WCAG 2.1 AA. Being able to discuss how you incorporate inclusive design into your work will set you apart from other candidates.

✨Tip Number 4

Prepare examples of your past work that showcase your ability to collaborate with multidisciplinary teams. Highlighting your teamwork skills will be crucial, as this role requires working closely with various stakeholders.

We think you need these skills to ace Service Designer

Service Design
User Journey Mapping
Service Blueprinting
User-Centred Design
Accessibility Standards (WCAG 2.1 AA)
Inclusive Design Principles
Experience in UK Government Environments

Some tips for your application 🫑

Understand the Role:Thoroughly read the job description for the Service Designer position. Familiarise yourself with the specific requirements, such as SC clearance and experience in UK Government environments, to tailor your application accordingly.

Highlight Relevant Experience:In your CV and cover letter, emphasise your experience in designing end-to-end services, mapping user journeys, and working with multidisciplinary teams. Use specific examples that demonstrate your skills in user-centred design and compliance with WCAG 2.1 AA standards.

Showcase Your Skills:Make sure to include any relevant certifications or training related to service design, accessibility, and inclusive design. This will help you stand out as a candidate who is well-versed in the principles outlined in the GDS Service Standard.

Craft a Compelling Cover Letter:Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you are interested in working with a global leading IT consultancy and how you can contribute to their projects.

How to prepare for a job interview at Damia Group Ltd

✨Understand the GDS Service Standard

Familiarise yourself with the Government Digital Service (GDS) principles and standards. Be prepared to discuss how you've applied these in your previous roles, particularly in designing end-to-end services within government environments.

✨Showcase Your User-Centred Design Skills

Be ready to demonstrate your experience in mapping user journeys and creating service blueprints. Use specific examples from your past work to illustrate how you have improved user-centred services and met user needs.

✨Highlight Accessibility Knowledge

Make sure to discuss your understanding of accessibility and inclusive design, especially compliance with WCAG 2.1 AA standards. Prepare to explain how you've implemented these principles in your designs to ensure all users can access services.

✨Collaborate with Multidisciplinary Teams

Emphasise your ability to work effectively with diverse teams, including policy, delivery, design, and technical experts. Share examples of how you've collaborated to achieve organisational goals while keeping user needs at the forefront.