At a Glance
- Tasks: Lead service design projects from discovery to definition, integrating digital and physical touchpoints.
- Company: Join a forward-thinking team focused on human-centred design.
- Benefits: Competitive daily rate, flexible remote work, and opportunities for professional growth.
- Other info: Dynamic role with the chance to coach and inspire fellow designers.
- Why this job: Make a real impact by shaping innovative services that enhance user experiences.
- Qualifications: Experience in service design, research methods, and stakeholder collaboration.
The predicted salary is between 60000 - 80000 £ per year.
Human Centered Design Service Designer - Leeds/Remote - £350 - £450 per day Leads service design for a project or workstream from discovery to definition, integrating digital and physical touchpoints and aligning stakeholders to evidence.
Human Centered Design Service Designer - Leeds/Remote Key Activities .
Plan multi method discovery; manage data, consent and research ethics. .
Produce end to end blueprints (front stage/backstage, tech, policy, people) and system maps (interconnections, dynamics, boundaries of influence and environmental factors) .
Orchestrate co creation workshops; build consensus across functions. .
Run service experiments (interactions, pilots, A/B where relevant) and quantify impact. .
Shape roadmaps with PM/PO; surface risks, dependencies and change impacts. .
Coach designers; set quality bar for artefacts and narratives Service Design .
Strategy: Aligns opportunities to outcomes, benefits and feasibility. .
Research
Insights: Designs studies; synthesises qual/quant; separates symptoms from causes. .
System
Mapping: Leads mapping to integrate perspectives and align stakeholders. .
Service
Architecture: Defines operating concepts, roles, processes, data, touchpoints and channels. .
Prototyping: Plans and evaluates service experiments across channels/venues. .
Collaboration ...
Human Centered Design Service Designer - Leeds/Remote employer: Damia Group Ltd
Damia Group is an excellent employer for IAM Support Engineers, offering a dynamic work environment in Inverness where you can thrive within a specialist team dedicated to securing critical identity and access management services. With a strong focus on employee growth, the company provides opportunities for professional development and skill enhancement, all while fostering a collaborative and inclusive culture that values diverse backgrounds and experiences.
