At a Glance
- Tasks: Support desktop roll-out and manage IT support tickets using tools like ServiceNow.
- Company: Join a global IT consultancy with a focus on innovation.
- Benefits: Competitive pay of Β£250 per day and hands-on experience.
- Why this job: Be part of a major desktop rollout and enhance your tech skills.
- Qualifications: Previous desktop roll-out experience and a collaborative mindset.
- Other info: Full-time on-site role in North Wales with opportunities to learn.
The predicted salary is between 50000 - 75000 Β£ per year.
My client is a global IT consultancy. They are on the hunt for a Desktop Engineer, who will support desktop rollout.
What You'll Do
- Manage IT support tickets using tools like ServiceNow or Remedy.
- Support, secure, and maintain devices across the organisation (PCs, laptops, mobiles).
- Support a major desktop roll-out.
- You will be based on site full time.
- Build and configure laptops to organisational specifications.
- Decommission legacy laptops, ensuring secure data handling and disposal processes are followed.
- Maintain accurate records of devices built and decommissioned.
What You'll Bring
- Previous Desktop roll-out experience.
- Ability to work on your own initiative.
- A collaborative approach and an eagerness to learn and support others.
Desktop Engineer employer: Damia Group Ltd
Contact Detail:
Damia Group Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Desktop Engineer
β¨Tip Number 1
Get familiar with the tools mentioned in the job description, like ServiceNow or Remedy. Brush up on your skills so you can confidently discuss your experience during interviews.
β¨Tip Number 2
Showcase your previous desktop roll-out experience. Be ready to share specific examples of how you've managed similar projects and what challenges you overcame.
β¨Tip Number 3
Donβt forget to highlight your ability to work independently and collaboratively. Employers love candidates who can take initiative but also thrive in a team setting.
β¨Tip Number 4
Apply through our website for a smoother process! Itβs a great way to ensure your application is seen by the right people and gives you a better chance of landing that interview.
We think you need these skills to ace Desktop Engineer
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Desktop Engineer role. Highlight your previous desktop roll-out experience and any relevant IT support skills. We want to see how your background fits with what we're looking for!
Showcase Your Skills: In your cover letter, showcase your ability to work independently and collaboratively. Mention specific tools like ServiceNow or Remedy that you've used before. This helps us see you in action!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a straightforward approach that gets right to the good stuff!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Damia Group Ltd
β¨Know Your Tech
Make sure you brush up on your technical skills related to desktop roll-outs. Familiarise yourself with tools like ServiceNow or Remedy Support, as well as the processes for building and decommissioning laptops. Being able to discuss these confidently will show that you're ready to hit the ground running.
β¨Show Your Initiative
During the interview, highlight examples from your past experience where you've taken the initiative. Whether it was managing IT support tickets or leading a project, demonstrating your ability to work independently will resonate well with the interviewers.
β¨Collaborate and Communicate
Since this role requires a collaborative approach, be prepared to discuss how you've worked with others in previous roles. Share specific instances where teamwork led to successful outcomes, and emphasise your eagerness to learn from colleagues.
β¨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might want to ask about the team dynamics or the specific challenges they face during desktop roll-outs. Itβs a great way to engage and leave a lasting impression.