Supply Chain Customer Experience Specialist

Supply Chain Customer Experience Specialist

Full-Time 30000 - 36000 £ / year (est.) No working from home possible
Damco Spain SL

At a Glance

  • Tasks: Deliver top-notch customer service and improve supply chain efficiency.
  • Company: Join Maersk, a global leader in logistics and supply chain management.
  • Benefits: Enjoy 25 days annual leave, bonus opportunities, and flexible leave options.
  • Other info: Work Monday to Friday, 12pm to 8pm, with great career growth potential.
  • Why this job: Be part of a diverse team dedicated to customer excellence and innovation.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 36000 £ per year.

Maersk is seeking a Customer Experience Consultant (Supply Chain Planning) based at the East Midlands Gateway site, with a Mon–Fri, 12pm–8pm pattern. You will deliver first-class customer service, liaise with third-party suppliers and Maersk offices worldwide, and continually look for ways to improve service and efficiency.

Join a diverse team committed to customer excellence and living Maersk values. The role offers a 25‑day annual leave allowance (plus buy/sell up to 5 days) and an annual bonus.

Supply Chain Customer Experience Specialist employer: Damco Spain SL

Maersk is an exceptional employer, offering a dynamic work environment in Liverpool and Felixstowe where innovation and operational excellence thrive. With a strong commitment to employee growth, we provide extensive training opportunities and a culture that values diverse perspectives, ensuring that every team member can contribute meaningfully to complex transformation initiatives. Join us to be part of a collaborative team that drives impactful change while enjoying the benefits of a supportive and inclusive workplace.

Damco Spain SL

Contact Details:

Damco Spain SL Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supply Chain Customer Experience Specialist

Join Supply Chain Meetups

Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.

Show Off Your Skills on LinkedIn

Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.

Engage with Supply Chain Communities

Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.

Apply through Our Website

When you spot a position at Damco Spain SL, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Supply Chain Customer Experience Specialist.

We think you need these skills to ace Supply Chain Customer Experience Specialist

Customer Service
Communication Skills
Supply Chain Planning
Liaising with Third-Party Suppliers
Service Improvement
Efficiency Enhancement
Team Collaboration

Some tips for your application 🫡

Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!

Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.

Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Damco Spain SL. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!

Research and Reflect:Before you apply, take some time to research Damco Spain SL and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!

How to prepare for a job interview at Damco Spain SL

Know Your Basics in Supply Chain Management

Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!

Show Off Your Analytical Skills

Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!

Highlight Your Teamwork and Project Management Skills

In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Damco Spain SL.

Research Specific Challenges Faced by Damco Spain SL

Look into any unique supply chain challenges Damco Spain SL might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!