Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage complex cases for global clients.
- Company: Join Maersk, a global leader in logistics with a focus on innovation and sustainability.
- Benefits: Enjoy 25 days annual leave, bonuses, and access to mental health tools.
- Why this job: Be part of a diverse team that values your ideas and drives real change.
- Qualifications: Strong communication skills and a passion for customer satisfaction are essential.
- Other info: Dynamic international environment with opportunities for growth and development.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Maersk is a global leader in integrated logistics and has been pioneering the industry for over a century. Through innovation and transformation, we redefine what’s possible—setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting‑edge technologies and unlock opportunities on a global scale. Together, let’s sail towards a brighter, more sustainable future with Maersk.
What’s in it for you?
- A dynamic, international environment where your ideas matter
- 25 days annual leave (option to buy/sell 5 days)
- Annual bonus, pension scheme, and family‑friendly benefits
- Daily lunch allowance and on‑site canteen
- Access to mental and financial health tools through our Employee Assistance Program
About the Role
We’re looking for Customer Experience Consultants who are:
- Collaborative – thrive in a team environment and build strong relationships
- Solutions‑focused – proactive in problem‑solving and process improvement
- Client‑centric – passionate about delivering world‑class service.
You’ll be the first point of contact for our customers, ensuring every interaction is professional, efficient, and adds value. This is a role where you’ll manage complex cases, work with global accounts, and continuously innovate to improve service delivery.
Key Responsibilities
- Deliver exceptional customer service and manage escalations
- Liaise with global stakeholders and third‑party suppliers
- Identify challenges in client supply chains and propose solutions
- Monitor performance and produce KPI reports
- Participate in supply chain projects and continuous improvement initiatives
What We’re Looking For
- Passion for customer satisfaction and service excellence
- Strong communication and problem‑solving skills
- Ability to work in a fast‑paced, evolving environment
- Previous logistics experience is a plus
- Proficiency in Microsoft Office
Ready to make an impact? Apply now and join a team that goes all the way for our customers, society, and each other. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Customer Experience Agent/ Partner in Liverpool employer: Damco Spain SL
Contact Detail:
Damco Spain SL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Agent/ Partner in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former Maersk employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Customer Experience Agent. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by researching Maersk’s values and recent projects. Show us that you’re not just interested in the job, but that you genuinely care about the company’s mission and how you can contribute to it.
✨Tip Number 3
Practice your problem-solving skills! Since the role is all about delivering exceptional customer service, think of examples from your past where you’ve successfully resolved issues. We want to see how you handle challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re serious about joining the Maersk team. Let’s get you on board!
We think you need these skills to ace Customer Experience Agent/ Partner in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about delivering world-class service and making a difference in our customers' experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with the role of Customer Experience Agent, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us understand your potential impact on our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Damco Spain SL
✨Know Your Customer Experience
Before the interview, brush up on your understanding of customer experience principles. Be ready to discuss how you can enhance customer satisfaction and service excellence, as this is crucial for a role at Maersk.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Highlight your proactive approach to problem-solving and process improvement, as these are key traits they’re looking for in a Customer Experience Agent.
✨Familiarise Yourself with Logistics
If you have previous logistics experience, make sure to mention it! Even if you don’t, understanding the basics of supply chain management can give you an edge. Research Maersk’s operations and be ready to discuss how you can contribute.
✨Emphasise Collaboration
Since the role requires strong teamwork, think of instances where you’ve successfully collaborated with others. Be prepared to share how you build relationships and work effectively in a team environment, as this aligns with Maersk's values.
