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For Companies At a Glance
- Tasks: Lead daily operations and ensure top-notch customer experience at a busy outlet.
- Company: Join an international brand known for its delicious American-style chicken.
- Benefits: Competitive salary, growth opportunities, and a vibrant team culture.
- Why this job: Be a key player in a growing franchise and make a real impact on customer satisfaction.
- Qualifications: Experience in QSR management with a focus on customer service and team motivation.
- Other info: Dynamic work environment with a strong emphasis on performance and sales growth.
The predicted salary is between 36000 - 60000 £ per year.
The Brand
We are recruiting for a General Manager to lead our clients busy outlet in Bournemouth. This is an international brand operating as a franchise within a growing family group. The brand serves delicious American style chicken, with sides and sauces that are famous worldwide!
The Role
You will be responsible for the full day-to-day operations of the outlet, ensuring everything is running efficiently and the customer experience is the focus of all activity. You will have overall P & L responsibility, a focus on efficiency and a drive to improve performance and increase sales.
About You
You will be an experienced General Manager having worked in a customer experience focused QSR environment. You will have a keen eye for detail and consistency. The customer experience is everything in this brand and that starts with delivering high quality food and excellent service. Motivating your team, driving sales and putting the customer first is all second nature to you. You will be a motivated, determined leader, leading from the front and ensuring all financials are optimised. You will be organised, motivated and set, expect and deliver excellent standards.
General Manager in Bournemouth employer: Dama TS
Contact Detail:
Dama TS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the brand thoroughly. Understand their values, customer experience focus, and what makes their chicken stand out. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams, improved performance, and delivered excellent customer service in previous roles. This will demonstrate that you’re the determined leader they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace General Manager in Bournemouth
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for delivering top-notch customer experiences. Share specific examples of how you've put customers first in your previous roles, especially in a QSR environment.
Highlight Your Leadership Skills: We want to know about your leadership style! Describe how you motivate and inspire your team to achieve their best. Mention any successful strategies you've used to drive sales and improve performance.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application is polished and free of errors. Use clear and concise language to demonstrate your organisational skills and ability to maintain high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Dama TS
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their menu, values, and what sets them apart in the QSR market. This will not only show your enthusiasm but also help you align your answers with their customer experience focus.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've motivated teams, improved performance, and enhanced customer experiences in previous roles. Be ready to discuss specific strategies you've implemented to drive sales and efficiency.
✨Prepare for Financial Discussions
Since you'll have P&L responsibility, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets, optimised costs, and increased profitability in past positions. This will show that you're not just focused on the front end but also understand the business side of operations.
✨Emphasise Customer Experience
The customer experience is key for this brand, so be ready to talk about how you've prioritised it in your previous roles. Share specific examples of how you've ensured high-quality food and service, and how you've handled any challenges that arose while maintaining those standards.
