At a Glance
- Tasks: Lead daily operations, ensuring top-notch customer experience and efficient performance.
- Company: Join a well-known international brand in a vibrant family group.
- Benefits: Competitive salary, career growth, and a fun work environment.
- Other info: Exciting opportunity to grow with a dynamic and expanding team.
- Why this job: Be the driving force behind a busy outlet and make a real impact.
- Qualifications: Experience in QSR management with a focus on customer satisfaction.
The predicted salary is between 32000 - 35000 £ per year.
The Brand
We are recruiting for a General Manager to lead our clients busy outlet in Festival Leisure Park. This is a household international brand operating as franchise within a growing family group. This QSR brand serves delicious burgers, fries, sides and desserts.
The Role
You will be responsible for the full day to day operations of the outlet, ensuring everything is running efficiently and the customer experience is the focus of all activity. You will have overall P & L responsibility, a focus on efficiency and a drive to improve performance and increase sales.
About You
You will be an experienced General Manager having worked in a customer experience focused QSR environment, ideally with experience of running a drive thru. You will have a keen eye for detail and consistency. The customer experience is everything in this brand and that starts with delivering high quality food and excellent service. Motivating your team, driving sales and putting the customer first is all second nature to you. You will be a motivated, determined leader, leading from the front and ensuring all financials are optimised. You will be organised, motivated and set, expect and deliver excellent standards. If you are looking to join an exciting, growing group - apply today.
General Manager in Chelmsford employer: Dama TS Ltd
Join a dynamic and thriving team at our Festival Leisure Park outlet, where we prioritise a vibrant work culture that values customer experience and employee growth. As a General Manager, you will benefit from comprehensive training, competitive remuneration, and the opportunity to lead a passionate team in delivering exceptional service. With a focus on performance improvement and sales growth, this role offers a rewarding career path within a well-established international brand that is part of a supportive family group.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Chelmsford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dama TS Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dama TS Ltd
Don't be shy about reaching out to Dama TS Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Chelmsford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dama TS Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dama TS Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
