At a Glance
- Tasks: Welcome customers, manage bookings, and keep the reception area tidy.
- Company: Join a family-run pub with over 50 years of hospitality excellence.
- Benefits: Competitive pay, flexible shifts, free golf membership, and employee discounts.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Be part of a supportive team and grow your career in a vibrant environment.
- Qualifications: 1 year of receptionist experience and strong communication skills required.
The predicted salary is between 9.9 - 12.1 £ per hour.
Lisini Pub Co is a highly regarded, established family run business with over 50 years’ experience of absolute excellence in hospitality.
Role Responsibilities
- Welcoming and greeting customers.
- Scheduling meetings and arranging accommodation.
- Handling and redirecting telephone calls.
- Maintaining the cleanliness of the reception area.
- Managing hotel check-ins and check-outs.
- Organising and distributing mail.
- Performing various administrative tasks.
- Adhering to company, legal, and statutory health and safety regulations.
- Processing golf bookings and payments.
- Checking golfers in using our online system.
- Taking payment for any new memberships and issuing bag tags etc
- Responding to any queries relating to the Golf Memberships or any ad hoc enquiries regarding the golf facility.
What we need from you
- At least 1 year of prior experience as a receptionist in a similar setting.
- Strong communication skills, both over the phone, in writing, and in person.
- Highly organised with excellent attention to detail.
- Ability to remain calm under pressure and prioritise multiple tasks effectively.
- Proficient keyboard and IT skills.
- Punctual and dependable.
What we offer our employees;
- Competitive hourly rate
- Opportunity for advancement and progression
- Flexible Shift Patterns
- Learning and Development Pathways
- Pension scheme
- 50% Employee food discount when dining with friends & family
- Free Golf Membership
- 10 year club – rewarding long service
- Complimentary daily soup, tea, coffee, cordial sodas, and filtered water on shift.
- Level: our new on-demand pay system with integrated payroll savings, intelligent budgeting, and expert financial guidance.
We will reward you, invest in you and give you every opportunity to progress and grow within an exciting, forward-thinking company.
We are a Disability Confident Employer, committed to fostering an inclusive and supportive workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences, including individuals with physical or mental health conditions. If you require any adjustments or support during the interview process or after appointment, we’d be happy to discuss your needs.
So why not join the family? We’d love to meet you.
Receptionist in Motherwell employer: Dalziel Park Hotel
Dalziel Park Hotel is an excellent employer for those passionate about culinary arts, offering a vibrant work culture where creativity thrives in a fast-paced kitchen environment. With competitive salaries, flexible shifts, and unique perks such as a 50% employee food discount and free golf membership, we prioritise employee well-being and growth, making it an ideal place for aspiring chefs to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Motherwell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dalziel Park Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dalziel Park Hotel
Don't be shy about reaching out to Dalziel Park Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Motherwell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dalziel Park Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dalziel Park Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
