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- Tasks: Manage events, respond to customer inquiries, and ensure guest satisfaction.
- Company: Join a forward-thinking company that values inclusivity and employee growth.
- Benefits: Enjoy flexible shifts, competitive salary, free golf membership, and 50% food discount.
- Why this job: Be part of a supportive team and develop your skills in a dynamic environment.
- Qualifications: 2 years of experience in a similar role with strong management and organisation skills.
- Other info: We celebrate long service with a 10-year club and host an annual ball.
The predicted salary is between 28800 - 43200 £ per year.
What you will do:
- Maintain a strong and visible presence during all shifts.
- Manage and respond to customer enquiries promptly and professionally.
- Guide clients through every aspect of their event, ensuring guest expectations are met and profitability maintained.
- Communicate event details clearly to the banqueting team to ensure seamless execution.
- Conduct final event checks to guarantee quality delivery.
- Provide clear, professional written communication with clients.
- Train, motivate, and develop your team to deliver exceptional service.
What you will have:
- Event Management (1 year preferred)
- Strong leadership, organisational, and people management skills.
- A passion for delivering outstanding customer experiences.
What we offer;
- Competitive salary
- Opportunity for advancement and progression
- Flexible Shift Patterns
- Learning and Development Pathways
- Pension scheme
- 50% Employee food discount when dining with friends & family
- Free Golf Membership
- 10 year club – rewarding long service
- Complimentary daily soup, tea, coffee, cordial sodas, and filtered water on shift.
- Level: our new on-demand pay system with integrated payroll savings, intelligent budgeting, and expert financial guidance.
- We celebrate our staff at the Annual Lisini Ball, a special evening of fun, food, and recognition.
- 24/7 support from our Employee Assistance Programme, partnered with the Burnt Chef, providing help whenever you need it.
- Annual Lisini Ball
- 20% off events
We will reward you, invest in you and give you every opportunity to progress and grow within an exciting, forward-thinking company.
We are a Disability Confident Employer, committed to fostering an inclusive and supportive workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences, including individuals with physical or mental health conditions. If you require any adjustments or support during the interview process or after the appointment, we’d be happy to discuss your needs.
Awards
Best Hospitality Employer 2025
Highly Recommended in the Hospitality Health Employer Category 2025
So why not join the family? We’d love to meet you.
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Assistant Conference & Banqueting Manager employer: Dalziel Park Hotel
Contact Detail:
Dalziel Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Conference & Banqueting Manager
✨Tip Number 1
Make sure to showcase your experience in managing events and customer interactions. Highlight specific instances where you successfully coordinated events or resolved customer issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have worked in conference and banqueting roles. Attend industry events or join relevant online groups to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your management and training skills during the interview. Think of examples where you've developed a team or improved service standards, as this aligns with our commitment to fostering a high-performing team.
✨Tip Number 4
Familiarise yourself with the latest trends in event management and customer service. Being knowledgeable about current best practices will not only impress us but also show that you're proactive and dedicated to continuous improvement in your field.
We think you need these skills to ace Assistant Conference & Banqueting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and banqueting management. Emphasise your organisational skills and any previous roles where you managed events or teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role. Mention specific experiences that demonstrate your ability to manage customer enquiries and coordinate events effectively.
Showcase Your Communication Skills: Since the role involves professional correspondence with customers, ensure your application reflects strong written communication skills. Use clear and concise language throughout your documents.
Highlight Team Development Experience: Discuss any experience you have in training or developing team members. This is crucial for the role, so provide examples of how you've successfully led a team in the past.
How to prepare for a job interview at Dalziel Park Hotel
✨Show Your Passion for Events
Make sure to express your enthusiasm for event management during the interview. Share specific examples of past events you've managed and how you ensured guest satisfaction, as this will demonstrate your commitment to the role.
✨Demonstrate Strong Communication Skills
Since the role involves a lot of customer interaction, be prepared to showcase your communication skills. Practice articulating your thoughts clearly and professionally, especially when discussing how you handle customer enquiries and correspondence.
✨Highlight Team Management Experience
Discuss your experience in managing and developing teams. Provide examples of how you've trained staff or improved team performance, as this aligns with the company's focus on fostering a high-performing team.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as a last-minute change in an event or a dissatisfied customer. Prepare structured responses that highlight your problem-solving skills and ability to maintain service quality under pressure.
