At a Glance
- Tasks: Lead and manage events, ensuring everything runs smoothly and guests are happy.
- Company: Join a top-rated hospitality employer with a supportive team culture.
- Benefits: Competitive pay, flexible shifts, free meals, and golf membership.
- Other info: Opportunities for growth and development in a dynamic environment.
- Why this job: Be part of exciting events and make lasting memories for guests.
- Qualifications: Strong leadership skills and a passion for exceptional customer service.
The predicted salary is between 40500 - 49500 £ per year.
What you will do
- Oversee the setup, execution, and breakdown of events, ensuring that all details are handled efficiently and professionally.
Ensure events run smoothly and meet client expectations.
- Supervise and support event staff, including assigning tasks, providing on-the-job training and ensuring adherence to company policies and standards.
Foster a positive and productive work environment.
- Ensure all guests receive exceptional service. Address and resolve any issues or concerns that arise during events promptly and effectively.
- Maintain high standards of service quality and presentation throughout events. Ensure all facilities and equipment are in excellent condition.
- Collaborate with the kitchen, bar, and other departments to ensure seamless event delivery. Coordinate with vendors and suppliers as needed.
- Ensure all events comply with health and safety regulations and company policies. Conduct regular inspections and risk assessments.
- Assist in managing event-related inventory, including equipment and supplies. Ensure proper storage and maintenance of all items.
- Support the Conference & Banqueting Manager in liaising with clients to understand their needs and ensure their satisfaction.
Assist with pre-event planning and post-event follow-up.
What you will need
- Strong leadership skills with the ability to supervise and motivate a diverse team. Ability to inspire and drive performance.
- Excellent verbal and written communication skills. Ability to effectively convey information to staff, clients, and management.
- Passionate about delivering outstanding customer service. Ability to build and maintain strong client relationships.
- Exceptional organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously. Strong attention to detail.
- Proactive and resourceful in resolving issues. Ability to think critically and make sound decisions under pressure.
- Commitment to maintaining high standards of service quality and presentation. Ability to implement and monitor quality control measures.
- Flexible and adaptable approach to work. Willingness to work irregular hours, including evenings and weekends, as required by event schedules.
- Commitment to staff development and continuous improvement. Ability to mentor and support team members to achieve their full potential.
- Ability to identify and implement strategies to enhance operational efficiency and event delivery. Innovative and forward-thinking approach to service improvements.
What We Offer
- Competitive hourly rate
- Opportunity for advancement and progression
- Flexible shift patterns
- Learning and development pathways
- Pension scheme
- 50% employee food discount when dining with friends & family
- Free golf membership
- 10 Year Club - rewarding long service
- Complimentary daily soup, tea, coffee, cordial sodas, and filtered water on shift
- Level: our new on-demand pay system with integrated payroll savings, intelligent budgeting, and expert financial guidance.
- We celebrate our staff at the Annual Lisini Ball, a special evening of fun, food, and recognition.
- 24/7 support from our Employee Assistance Programme, partnered with the Burnt Chef, providing help whenever you need it.
- Annual Lisini Ball
- 20% off events
Awards
Best Hospitality Employer 2025
Highly Recommended in the Hospitality Health Employer Category 2025
So why not join the family? We'd love to meet you.
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Conference and Banqueting Supervisor in Motherwell employer: Dalziel Park Hotel
As a Night Porter at our award-winning hotel, you will be part of a dynamic team that prioritises employee well-being and growth. We offer competitive pay, flexible shifts, and numerous benefits including a generous employee discount, free golf membership, and a supportive environment that champions inclusivity. Join us in a workplace recognised as one of the Best Places to Work, where your contributions are valued and opportunities for advancement are abundant.
We think you need these skills to ace Conference and Banqueting Supervisor in Motherwell
Leadership Skills
Event Management
Customer Service
Communication Skills
Organizational Skills
Attention to Detail
Problem-Solving Skills
