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- Tasks: Build strong client relationships and provide onboarding and technical support.
- Company: Leading construction tech firm focused on digital transformation.
- Benefits: Collaborative work environment with personal and professional growth opportunities.
- Why this job: Drive innovation in the construction industry while enhancing customer engagement.
- Qualifications: Experience in customer success and strong communication skills.
- Other info: Join a dynamic team dedicated to transforming the construction market.
The predicted salary is between 36000 - 60000 £ per year.
A leading construction technology firm is seeking a Customer Success Manager in Leeds to support and enhance customer engagement in the UK construction market. In this role, you will build strong relationships with clients, assist in onboarding and training, and provide technical support to ensure maximum benefit from our solutions. This position offers a collaborative work environment with a focus on personal and professional growth, aiming to drive digital transformation in the industry.
Construction Tech: Customer Success Manager in Leeds employer: Dalux
Contact Detail:
Dalux Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Tech: Customer Success Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the construction tech industry on LinkedIn or at local events. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its solutions. Understand their customer base and think about how you can enhance customer engagement. We want you to shine when discussing how you can drive digital transformation!
✨Tip Number 3
Showcase your skills! If you have experience in onboarding or training, be ready to share specific examples. We love hearing about how you've helped clients succeed in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the construction tech space.
We think you need these skills to ace Construction Tech: Customer Success Manager in Leeds
Some tips for your application 🫡
Show Your Passion for Construction Tech: When writing your application, let your enthusiasm for construction technology shine through. We want to see how you can contribute to enhancing customer engagement and driving digital transformation in the industry.
Highlight Relevant Experience: Make sure to showcase any previous experience in customer success or technical support roles. We’re looking for someone who can build strong relationships with clients, so share examples of how you've done this in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Customer Success Manager. We appreciate when candidates align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Dalux
✨Know Your Tech
Familiarise yourself with the latest construction technology trends and solutions. Be ready to discuss how these can enhance customer engagement and drive digital transformation in the industry.
✨Build Rapport
Since this role is all about relationships, practice your interpersonal skills. Think of examples where you've successfully built strong client relationships or resolved issues, and be prepared to share them during the interview.
✨Showcase Your Training Skills
As onboarding and training are key parts of the job, prepare to discuss your experience in these areas. Have a few strategies in mind that demonstrate how you can effectively train clients to maximise their use of the technology.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and digital transformation. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
