HR Advisor in Chorley

Dalton Recruitment is supporting a National support services firm to secure a new HR Advisor to support the Regional HRBP deliver the HR services across its 1500 strong employee base for its Northern region. This is a true "roll your sleeves up" HR Generalist role, based from their Chorley site for 4 days/week with one day working from home and expensed monthly travel to the other 8 sites across the northern region.

The role requires confidence in resolving complex ER cases across grievance, disciplinary, sickness absence and performance management and will require some occasional overnight stays for the sites further afield. The HR Advisor will ensure the effective application of all HR policies, aligning them with regional and business-wide goals. Central to this role is the promotion of a positive and inclusive workplace culture, boosting employee engagement, and advancing diversity and inclusion throughout the region.

The opportunity offers a £40,000 salary + package. Given the multi-site, blue collar operational nature of the client’s services, previous experience within the support services sector is advantageous but as long as skills are transferable, candidates from other sectors will hold equal weight.

The person specification is as follows:

• HR Advisory: Provide HR support to line managers, addressing issues related to performance management, reward and benefits, disciplinary actions, grievances, sickness absence, and terms and conditions. Offer proactive advice and guidance in line with company policies.
• Meeting Support: Attend and support formal meetings (e.g., disciplinary, grievance, absence, flexible working), acting as the company representative and note-taker. Advise line managers on company policies, legal considerations, and risk factors. Ensure timely production and proper filing of documentation related to these meetings.
• Manager Coaching: Offer training to line managers on HR and Employee Relations via one-on-one sessions or group management meetings, enhancing their understanding of company HR policies and procedures.
• Resourcing Support: Work with hiring managers to comprehend their recruitment needs, create job adverts, and offer recommendations on attraction strategies. Advise on selection methods, participate in interviews, and oversee the full lifecycle of recruitment campaigns, ensuring processes are timely and communication is clear. Manage all aspects of recruitment administration, support diversity initiatives, maintain Microsoft SharePoint content, and address all resourcing queries, escalating only when necessary. Other responsibilities include managing agency worker engagement and ensuring adherence to compliance standards.
• Data: Keep tracking systems updated, create reports, and offer key metric data to the HRBP.
• Career Development: Coordinate apprenticeship arrangements and document all learning and development activities for the region.
• Diversity: Advance diversity and inclusion, encourage effective communication within teams, and stay informed about pertinent employment laws.
• Employee Engagement: Serve as the Regional Engagement Coordinator, participate in site Employee Forums, arrange quarterly review meetings with site representatives, HRBP, and Regional Director, and assist with regional engagement efforts and recognition programs.

Knowledge & Skills Required:

• Employment Law: Strong understanding of employment law to ensure policies and procedures are legally compliant.
• Interviewing Skills: Experienced in interviewing techniques to support staffing needs as required.
• Communication: Excellent written and verbal communication skills with the ability to interact confidently with employees and senior managers.
• Time Management: Ability to prioritize tasks effectively, manage time well, and deliver high-quality work.
• Attention to Detail: High level of accuracy and pride in delivering excellent work that contributes to the overall success of the department and company.
• Process Improvement: Proactive in identifying and implementing more efficient ways of working.
• Technical Proficiency: Competence with Microsoft Office (Word, Excel, PowerPoint).
• Flexibility: Ability to adapt to varying challenges and work flexibly across different company locations and in the field as needed.
• Professional Attitude: Confident in handling office calls and interactions, demonstrating a 'can-do' attitude and a flexible approach.
• Ideally CIPD Level 3 qualified or equivalent.
• Valid UK driving licence.