Pensions Administrator in London

Join to apply for the Pensions Administrator role at Dalriada Trustees Limited. Dalriada Trustees Limited is a leading independent trustee operating in a dynamic and challenging environment. We offer a highly innovative software platform, Mantle, across our work and have offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester. We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers.

About You

We are looking for candidates who are ambitious and enjoy working with people. You should thrive on solving complex problems and be interested in the financial services/pensions industry and areas affecting it. You will be well organised and proactive, calm under pressure and can communicate effectively (written and verbal). You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets.

Responsibilities & Criteria

As Pensions Administrator you will manage and maintain the administration aspects of defined benefit schemes. Acting as point of contact for scheme members, scheme managers/trustees and other third parties, you will provide mentoring and peer review of less experienced administrators. Our team carry out all types of exercises from winding up schemes and calculating members' pension benefits to carrying out forensic research for schemes where we have been appointed by the Pensions Regulator, all while providing an excellent service to the members of our schemes. You will build a portfolio of clients to which you will manage all the transactions needed for their pension schemes, ensuring they are completed to the highest standards and within service levels. You will become a key contact to pension members answering queries over the phone and via written communication and become effective at providing clear and accurate information to members and beneficiaries.

Key Criteria

• Broad pension technical knowledge, with at least one year's experience working in a Defined Benefit pension administration environment and a detailed understanding of defined benefit pension schemes and UK pensions legislation, regulation and codes of practice.
• Knowledge of computerised systems e.g. Microsoft Office/Windows applications.
• Excellent written and oral communication skills with the ability to articulate and communicate current and relevant issues to scheme members, pension trustees and other third parties.
• Experience of working proactively and using own initiative to complete tasks.
• The ability to perform in a fast‐moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives.
• Knowledge of and experience with GMP Reconciliation / Equalisation calculations.
• Knowledge of The Pensions Regulator (TPR) guidance.
• Practical experience of the Pension Protection Fund (PPF).
• Either qualified in the relevant pensions qualification or a willingness to sit the relevant pensions exams.

Behavioural Competencies for the role

• Inspiring Leadership
• Strategic Thinking
• Impacting & Influencing
• Client Engagement
• Collaborative Working
• Problem Solving
• Planned Approach
• Professional Approach

Further information is provided outlining the indicators for each behavioural competency.

Circumstances

Location: Belfast, London, Manchester or Glasgow. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Our company is committed to work‐life balance and our flexi‐working policy and opportunity for remote working enables individuals to maintain that balance. All roles are subject to a six‐month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre‐hire process the successful candidate will be subject to reference checking and security vetting.

3173 is an Equal Opportunity Employer.

Applying with a disability or long‐term health condition?

As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long‐term health condition from applying to work with us. We guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, please advise us in good time so we may make suitable arrangements. Any information you give us will be treated completely confidentially. To discuss this further please call 028 9041 2000 and ask to speak to a member of the People team.

Seniority level: Associate

Employment type: Full‐time

Job function: Administrative and Finance

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