Property Manager

Are you a seasoned Property Manager based in London with a passion for excellence and a knack for overseeing large residential portfolios? Our esteemed client, a high-end Property Management firm, is in search of a highly skilled and experienced professional to manage an extensive portfolio of residential properties, including several blocks of flats. This role offers the chance to work with a prestigious company that values expertise, dedication, and a proactive approach. The successful candidate will enjoy a dynamic work environment, opportunities for professional growth, and the satisfaction of maintaining high standards in property management. Key Responsibilities: – Oversee all building management operations, ensuring compliance with health, safety, and statutory regulations. – Investigate and respond to escalated tenant complaints, while leading a team of customer service administrators to resolve issues efficiently and professionally. – Review and action various risk assessments (FRA, LRA, HSRA), ensuring risks are identified and mitigated, and appoint qualified contractors for corrective works. – Manage void repairs, ensuring vacant units are maintained and prepared for new tenant check-ins. – Control budgets for property repairs and maintenance, ensuring expenditures remain within approved limits. – Conduct regular property inspections, promptly addressing maintenance issues. Qualifications and Experience: Essential: – Minimum of 3 years’ experience in a property management role, specifically managing a large residential portfolio. – Strong understanding and demonstrable competence in building management, including maintenance, repairs, and building systems. – Ability to handle urgent issues and emergencies effectively. – Proven expertise in delivering exceptional customer service and maintaining strong tenant relationships. – In-depth knowledge of health and safety regulations, building compliance, and risk management in line with PAS 8673:2022. – Experience managing high-rise residential properties and working knowledge of the Building Safety Act 2022. – A proactive and organised approach with the ability to prioritise tasks and manage a busy workload. – Proficiency in Microsoft Office. Desirable: – Relevant property management qualifications (e.g., ARLA, TPI, NEBOSH, RICS). – Knowledge of property management software and systems: Rightmove, On the Market, Zoopla, Arthur, Fixflo. – Experience in managing a team. This role is perfect for a dedicated Property Manager looking to make a significant impact within a reputable firm. If you possess the required skills and experience, this could be the next step in your professional journey