At a Glance
- Tasks: Join our team to create delicious food and deliver amazing service at Pret A Manger.
- Company: Be part of the vibrant Dallas Holdings family at Pret A Manger.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Other info: Join a supportive team where your contributions truly matter.
- Why this job: Kickstart your career in a dynamic role with opportunities for growth and development.
- Qualifications: No experience needed, just a passion for great food and customer service.
The predicted salary is between 24000 - 36000 £ per year.
Pret A Manger - Team Member
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery.
They are responsible for creating an efficient & welcoming environment engaging and wowing our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc)
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- TM Star: To be an Ace in Place within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM* training in a timely manner.
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
Team Member in Nottingham employer: Dallas Holdings
Dallas Holdings is an exceptional employer that fosters a vibrant and inclusive work culture, where teamwork and collaboration are at the heart of everything we do. As a Team Member in Nottingham, you will enjoy comprehensive training opportunities, allowing for personal and professional growth while being part of a dynamic environment that prioritises quality service and delicious food. With a commitment to employee well-being and a focus on maintaining high standards, working with us means being part of a team that values your contributions and supports your development.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret A Manger's vibe online. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers, think about how you can demonstrate amazing service during your interview. Maybe role-play with a friend to get comfortable with responding to different customer scenarios.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Pret values collaboration, so highlight your ability to balance workloads and support your colleagues.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you're keen on joining the Pret family right from the start!
We think you need these skills to ace Team Member in Nottingham
Some tips for your application 🫡
Show Your Team Spirit:When writing your application, let us know how you thrive in a team environment. Share examples of how you've worked with others to create a positive atmosphere, just like we do at Pret!
Highlight Your Customer Service Skills:We love candidates who can deliver amazing service! Make sure to mention any experience you have in providing excellent customer service and how you handle different situations with a smile.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Team Member role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Pret.
How to prepare for a job interview at Dallas Holdings
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's standards and values. Brush up on their 6 Key Points of Service and Production. This will show that you’re not just interested in the role but also committed to delivering the quality they expect.
✨Show Team Spirit
Since teamwork is crucial for this role, be ready to share examples of how you've worked effectively in a team before. Highlight your ability to balance workloads and support your colleagues, as this is key to creating that efficient and welcoming environment.
✨Demonstrate Customer Focus
Prepare to discuss how you would handle customer interactions. Think about times when you provided excellent service or resolved issues quickly. Showing that you can engage with customers and respond to their needs will set you apart.
✨Dress to Impress
Even though it’s a casual environment, dressing smartly for the interview can make a great first impression. Wear something clean and professional to reflect the high standards of Pret. It shows you take the opportunity seriously and are ready to represent the brand.
